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- Management of innovation ecosystems based on six sigma business scorecardPublication . Calado, João Manuel Ferreira; Requeijo, José; Abreu, António; Dias, AnaIn the present context, companies to be competitive must develop high-performance innovation capabilities that enable them to respond quickly to market needs. However, the lack of tools and methodologies to assess the performance of innovation projects in an integrated way remains an obstacle. The paper begins by discussing the principles of Six Sigma and the Balanced Scorecard for performance evaluation. Next, the advantages of the Six Sigma Business Scorecard are discussed as a tool to support the evaluation of performance in innovation projects. Finally, the advantages of their application in the context of a collaborative ecosystem are discussed. It is illustrated that the BSC ensures that top management pays attention at any time to the specific elements of the Six Sigma implementation that are not working as planned, providing a link between strategy and quality initiatives assuring customers satisfaction in innovation projects.
- A new approach for agile teams' allocation in open innovation projectsPublication . Anes, Vitor; Abreu, António; Dias, Ana; Calado, João Manuel FerreiraDue to constant change in the marketplace, it can be difficult for companies to secure the material, human, and technological resources necessary for competitive innovation activities. In this sense, and to overcome these constraints, the open innovation model is a quite successful approach, where the sharing of resources among companies allows the formation of an innovation ecosystem. However, the execution time of these projects can be negatively affected if the performance of each work team is not taken into account. In this work, the application of the agile approach in open innovation projects is proposed as a way to reduce the uncertainty both in the execution time of the projects and in the respective implementation costs. In this sense, a methodology for optimal team assignment for agile teams in open innovation projects according to their performance on each project task is developed to determine the optimal team assignment that leads to the shortest project execution time. This methodology will support decision making in the project management of open innovation projects, especially in the selection of the internal and external work teams that will participate in a given innovation project. The application of the proposed methodology is illustrated with an example describing and analyzing the different steps of its application. The results show that with the proposed methodology it is possible to take into account the performance of each team when calculating the project execution time and that the project execution time varies depending on the assignment of the agile teams to the project tasks. It is also shown that it is possible to determine the optimal assignment with the shortest project execution time.
- Definition of strategies based on simulation and design of experimentsPublication . Abreu, António; Requeijo, José; J. M. F. Calado; Dias, AnaNowadays, even fairly small companies have to use more and more efficient working methodologies such as the "transnational" ones. The market may still be local or regional, but the competition is global. Companies, to be competitive, need to market their products at acceptable prices, in the right time and with a higher level of quality. According to some authors, the company's survival strategy involves the development of methodologies that are capable of designing, developing and / or improving the processes so that they are more efficient, with a low cost and in a shorter time. This article begins by discussing the relevance of the theme to the competitiveness of companies. Next, it is discussed how the Design of Experiments associated with simulation tools can contribute to the definition of operational strategies. Finally, an illustrative example is presented, and the main conclusions are drawn.
- Triz as a support methodology for new product developmentPublication . Dias, Ana; Matos, Luís; Navas, Helena; Abreu, AntónioGrowing demands and rapid changes in markets compel organizations to think more about innovation and continuous improvement. Nowadays, any growth strategy, and even its own survival in the markets, is increasingly being applied by new approaches and management methodologies. The study developed in the scope of this paper focused on the approach and interpretation of the use of the TRIZ methodology, in search of new ways of solving problems, identifying their support tools. Another concept explored and related to TRIZ is the New Product Development (NPD). The present paper aims to approach the concept of TRIZ regarding NPD and the way they are related by following innovative doctrines appealing to creativity. Within this paper and through the analysis of the different fields investigated, a diagrammatic model was proposed contemplating concepts and relations between them. In order to analyze the feasibility of the implementation of this same diagrammatic model in an industrial environment, a case study was presented in a company that uses TRIZ, and through a conclusive analysis, it is verified that the proposed model can be used as support in solving problems of an innovative and creative nature inherent to the implementation of new management processes and their improvement.
- Control charts to support trust monitoring in dynamic logistics networksPublication . Abreu, António; Requeijo, José; Calado, João Manuel Ferreira; Dias, AnaNowadays, companies to be competitive must develop capabilities that enable them to respond quickly to market needs. According to some managers, the strategy is the development of dynamic logistics networks based on a collaborative environment. However, the absence of mechanisms to detect and even anticipate potential opportunistic behaviour is an obstacle to the proliferation of this way of working. The article aims to understand the role of trust to sustainability of collaborative processes. The paper begins by discussing the trust properties. It is then discussed how statistical control charts can be used to support the trust monitoring of each member within a collaborative ecosystem. The control charts’ tools suggested in this paper are the Z control charts for trust level monitoring and the Zi capacity index. Finally, it is discussed how this approach can be applied to dynamic logistics networks within the context of a collaborative ecosystem.
- Performance indicators to support the governance of research networksPublication . Abreu, António; Calado, João Manuel Ferreira; Dias, AnaResearch centres to be excellent, increasingly need to develop or add skills to respond quickly to challenges of Research and Development (R&D) with increasing complexity. In this context, the route passes through the promotion of R & D networks where predominates sharing/transfer of knowledge and resources. In this way, the development of performance indicators focused on collaboration can help those in charge of managing research centres in decision-making processes and in defining best strategies. Applying concepts of social network theory, this article presents a model that allows to evaluate the performance of R&D centres and research networks according to various perspectives.
- Methodologies and tools to support design and development of new productsPublication . Dias, Ana; Abreu, António; Matias, JoãoNowadays, companies, even the small ones, need to use more efficient working methods such as "transnational." The market may still be local or regional, but the competition is global. To be competitive, companies need to develop innovative products and introduce them to the market at an acceptable price, in proper time and with a higher quality level. According to some authors, the survival strategy of the companies is related to the development of methodologies that are able to design, develop and provide, through efficient processes, innovative products and high quality. In this context, this paper aims to classify and characterize the main methodologies and tools used in new products development. This aims are supported by the graphs theory that is briefly addressed.
- A reputational-risk-based match selection framework for collaborative networks in the logistics sectorPublication . Anes, Vitor; Abreu, António; Dias, Ana; Calado, João Manuel FerreiraCollaborative networks in the logistics sector have proven to be a solution that both meets environmental footprint reduction goals and addresses the impact of rising fuel prices on logistics companies, especially for small- and medium-sized enterprises. Despite these benefits, these collaborative networks have not received the desired amount of participation due to reputational risk. This paper develops a framework for assessing and managing reputational risk to encourage logistics companies' participation in collaborative networks. To this end, customer satisfaction factors were correlated with logistics operations, and this correlation was then modeled using the Bowtie method, fault trees, event trees, reliability theory, and the Monte Carlo model. The results show that it is possible to implement a structured model that can be easily put into practice. Using an illustrative case study, it is also possible to prioritize three companies according to their reputational risk as assessed by the proposed model. The developed model can promote the sustainability of collaborative networks in the logistics industry by assessing and consistently reducing reputational risk, thus supporting the strengthening of the relationship between suppliers, logistics service providers, and end customers.
- Application of triz methodology to support the emergence of collaborative networksPublication . Navas, Helena; Abreu, António; Dias, AnaNowadays, companies operate in markets exposed to the effects of globalization, the opportunities for conducting business are becoming shorter in terms of time as well as the business environment is increasingly volatile. Thus, companies have to start learning to work together in certain areas or skills, to follow different paths other through the stimulation of inter-firm relationships giving rise to organizational models based on networks of collaboration between companies. However, a major challenge with the knowledge that this area faces is related to the need to develop a general theory of collaborative networks. Thus, the establishment of collaborative processes in response to a business opportunity should not follow an ad-hoc process, but instead must be supported by appropriate methodologies to support the process of analysis of technological and organizational systems, identify contradictions and problematic situations and process indicate the likely solution to the found problems. In this context, the Theory of Invention Problem Solving, better known by its acronym TRIZ, aims to aid in the detection of contradictions regarding systems and the generation of creative solutions which eliminate the contradictions found and get major improvements in technological and organizational systems. Innovation is crucial to increasing the efficiency of organizations, to improve competitiveness and profitability, since life cycle of products is becoming shorter. The collaborative chains need to develop innovative solutions progressively with the aim of improving processes. The TRIZ methodology can indicate some guidelines for managers of companies and their network since it The 2016 International Conference on Systematic Innovation July 20-22, 2016, Lisbon, Portugal allows to generate solutions to radical or based on the application of the latest scientific discoveries and experienced little change. The aim of this paper is to contribute to greater agility and sustainability of the processes of formation of collaborative chains to meet business opportunities, introducing the TRIZ methodology supporting the creation and development of collaborative chains.
- Management of innovation ecosystems based on six sigma business scorecardPublication . Calado, João Manuel Ferreira; Requeijo, José Gomes; Abreu, António; Dias, AnaIn the present context, companies to be competitive must develop high-performance innovation capabilities that enable them to respond quickly to market needs. However, the lack of tools and methodologies to assess the performance of innovation projects in an integrated way remains an obstacle. The paper begins by discussing the principles of Six Sigma and the Balanced Scorecard for performance evaluation. Next, the advantages of the Six Sigma Business Scorecard are discussed as a tool to support the evaluation of performance in innovation projects. Finally, the advantages of their application in the context of a collaborative ecosystem are discussed. It is illustrated that the BSC ensures that top management pays attention at any time to the specific elements of the Six Sigma implementation that are not working as planned, providing a link between strategy and quality initiatives assuring customers satisfaction in innovation projects.