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Abstract(s)
A Administração Pública (AP) desempenha um papel vital na história humana, as suas práticas evoluíram ao longo do tempo, refletindo valores em constante mudança. Existem três categorias principais de modelos de governação pública: os modelos tradicionais, os gestionários e os pós-gestionários. Este estudo descritivo tem como objetivo realizar uma análise comparativa entre um modelo gestionário - a Nova Gestão Pública (NGP) e um modelo pós-gestionário - o Novo Serviço Público (NSP). A NGP ao defender a aplicação de práticas de negócios no setor público, visando maior eficiência e responsabilização, enfrentou críticas de falta de substância, efeitos negativos na qualidade do serviço público e concentração de poder. Em contrapartida, o NSP valoriza a democracia, a responsabilidade pública e a ética na AP, promovendo uma abordagem centrada no cidadão. A comparação entre a NGP e o NSP destaca a importância dada a diferentes valores na AP, com a NGP enfatizando a eficiência e o NSP promovendo valores democráticos e de cidadania. No entanto, a tendência atual é para uma abordagem híbrida que combina eficiência com a responsabilidade pública e a participação cívica. O estudo comparativo entre a NGP e o NSP é relevante, pois oferece uma compreensão da evolução da gestão na AP, destacando como esses modelos aparentemente opostos podem coexistir e complementar-se para promover uma governança pública mais eficaz e centrada no cidadão. Isso é essencial para os gestores e decisores atuais enfrentarem os desafios contemporâneos da AP.
ABSTRACT - Public Administration (PA) plays a vital role in human history, its practices have evolved, reflecting constantly changing values. There are three main categories of public governance models: traditional, management, and post-management models. This theoretical review aims to carry out a comparative analysis between a management model - the New Public Management (NPM) and a post-management model - the New Public Service (NPS). The NPM in defending the application of business practices in the sector of public service, aiming for greater efficiency and accountability, faced criticism of lack of substance, negative effects on the quality of public service, and concentration of power. In contrast, the NPS values democracy, public responsibility, and ethics in the PA, promoting an approach centered on citizens. The comparison between the NPM and the NPS highlights the importance given to different values in the PA, with the NPM emphasizing efficiency and the NPS promoting democratic and citizenship values. However, the current trend is towards a hybrid approach that combines efficiency with public responsibility and civic participation. The comparative study between the NPM and the NPS is relevant, as it offers an understanding of the evolution of management in PA, highlighting how these apparently opposing models can coexist and complement each other to promote more public governance. effective and citizen-centered. This is essential for current managers and decision-makers to face the contemporary challenges of PA.
ABSTRACT - Public Administration (PA) plays a vital role in human history, its practices have evolved, reflecting constantly changing values. There are three main categories of public governance models: traditional, management, and post-management models. This theoretical review aims to carry out a comparative analysis between a management model - the New Public Management (NPM) and a post-management model - the New Public Service (NPS). The NPM in defending the application of business practices in the sector of public service, aiming for greater efficiency and accountability, faced criticism of lack of substance, negative effects on the quality of public service, and concentration of power. In contrast, the NPS values democracy, public responsibility, and ethics in the PA, promoting an approach centered on citizens. The comparison between the NPM and the NPS highlights the importance given to different values in the PA, with the NPM emphasizing efficiency and the NPS promoting democratic and citizenship values. However, the current trend is towards a hybrid approach that combines efficiency with public responsibility and civic participation. The comparative study between the NPM and the NPS is relevant, as it offers an understanding of the evolution of management in PA, highlighting how these apparently opposing models can coexist and complement each other to promote more public governance. effective and citizen-centered. This is essential for current managers and decision-makers to face the contemporary challenges of PA.
Description
Keywords
Governação pública Gestão pública Serviço público Public governance Public management Public service
Citation
Pimenta C. Nova gestão pública e novo serviço público: uma análise comparativa. Rev Port Gestão Contemp. 2024;5(1):13-29.