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  • Aplicação do six sigma business scorecard na gestão de ecossistemas de inovação
    Publication . Calado, João Manuel Ferreira; Requeijo, José; Abreu, António
    No atual contexto, as empresas para serem competitivas têm de desenvolver capacidades de inovação de elevado desempenho que lhes permitam responder rapidamente às necessidades do mercado. No entanto, a ausência de ferramentas e metodologias que permitam avaliar o desempenho dos projetos de inovação de uma forma integrada continua a ser um obstáculo. O artigo começa por discutir os princípios do Six Sigma e do Balanced Scorecard para a avaliação do desempenho. Em seguida, são discutidas as vantagens do Six Sigma Business Scorecard como instrumento de suporte à avaliação do desempenho em projetos de inovação. Por último, são discutidas as vantagens do desenvolvimento no contexto de um ecossistema colaborativo. In the present context, companies to be competitive must develop high-performance innovation capabilities that enable them to respond quickly to market needs. However, the lack of tools and methodologies to assess the performance of innovation projects in an integrated way remains an obstacle. The article begins by discussing the principles of Six Sigma and the Balanced Scorecard for performance evaluation. Next, the advantages of the Six Sigma Business Scorecard are discussed as a tool to support the evaluation of performance in innovation projects. Finally, the advantages of development in the context of a collaborative ecosystem are discussed.
  • Management of innovation ecosystems based on six sigma business scorecard
    Publication . Calado, João Manuel Ferreira; Requeijo, José; Abreu, António; Dias, Ana
    In the present context, companies to be competitive must develop high-performance innovation capabilities that enable them to respond quickly to market needs. However, the lack of tools and methodologies to assess the performance of innovation projects in an integrated way remains an obstacle. The paper begins by discussing the principles of Six Sigma and the Balanced Scorecard for performance evaluation. Next, the advantages of the Six Sigma Business Scorecard are discussed as a tool to support the evaluation of performance in innovation projects. Finally, the advantages of their application in the context of a collaborative ecosystem are discussed. It is illustrated that the BSC ensures that top management pays attention at any time to the specific elements of the Six Sigma implementation that are not working as planned, providing a link between strategy and quality initiatives assuring customers satisfaction in innovation projects.
  • Fuzzy logic model to support risk assessment in innovation ecosystems
    Publication . Abreu, António; Moleiro Martins, José; Calado, João Manuel Ferreira
    Nowadays, enterprises in global markets must achieve high levels of performance and competitiveness to stay “alive". According to several authors and as frequently mentioned by reports of practical case studies, one of the most relevant sources of competitive advantage is the innovation capacity. The identification and quantification of the existing or potential innovation risks in a collaborative environment, is an important element for the wide adoption of the innovation ecosystem paradigm. However, models to understand the innovation risks in a collaborative environment are lacking. To address this issue, this paper introduces an approach based on a qualitative assessment, including a quantitative basis, whose development was supported by fuzzy logic for analyzing the level of risk in co-innovation projects. Finally, based on experimental results from a Portuguese collaborative network, a discussion about the benefits and challenges found are discussed.
  • Management of innovation ecosystems based on six sigma business scorecard
    Publication . Calado, João Manuel Ferreira; Requeijo, José Gomes; Abreu, António; Dias, Ana
    In the present context, companies to be competitive must develop high-performance innovation capabilities that enable them to respond quickly to market needs. However, the lack of tools and methodologies to assess the performance of innovation projects in an integrated way remains an obstacle. The paper begins by discussing the principles of Six Sigma and the Balanced Scorecard for performance evaluation. Next, the advantages of the Six Sigma Business Scorecard are discussed as a tool to support the evaluation of performance in innovation projects. Finally, the advantages of their application in the context of a collaborative ecosystem are discussed. It is illustrated that the BSC ensures that top management pays attention at any time to the specific elements of the Six Sigma implementation that are not working as planned, providing a link between strategy and quality initiatives assuring customers satisfaction in innovation projects.
  • Avaliação do risco de inovação em ecossistemas colaborativos com base na lógica difusa
    Publication . Abreu, António; Moleiro Martins, José; Calado, João Manuel Ferreira
    Atualmente, as empresas no mercado global têm que alcançar altos níveis de desempenho e competitividade para se manterem "vivas." De acordo com vários autores e como é frequentemente referido em vários relatórios, uma das principais fontes de vantagem competitiva é a capacidade de inovação. A identificação e quantificação dos riscos de inovação existentes ou potenciais num ambiente colaborativo é um elemento importante para a ampla adoção do paradigma do ecossistema de inovação. No entanto, a falta de modelos que permitam analisar os riscos de inovação num ambiente colaborativo é uma limitação. De modo a abordar este problema, este artigo apresenta um modelo para analisar o nível de risco em projetos de co-inovação baseado numa avaliação qualitativa, incluindo uma base quantitativa, cujo o seu desenvolvimento foi suportado na aplicação da lógica difusa. Por último, com base nos resultados obtidos da aplicação do modelo a uma rede colaborativa Portuguesa, são apresentados e discutidos os benefícios e os desafios encontrados Nowadays, enterprises in global markets have to achieve high levels of performance and competitiveness to stay “alive" . According to several authors and as frequently mentioned by reports from practical case studies, one of the most relevant sources of competitive advantage is the innovation capacity. The identification and quantification of the existing or potential innovation risks in a collaborative environment, is an important element for the wide adoption of the innovation ecosystem paradigm. However, models to understand the innovation risks in a collaborative environment are lacking. In order to address this issue, this paper introduces an approach based on a qualitative assessment, including a quantitative basis, whose development was supported using fuzzy logic for analyzing the level of risk in co-innovation projects. Finally, based on experimental results from a Portuguese collaborative network, a discussion about the benefits and challenges found are presented and discussed.
  • 5th International Conference on Quality Innovation and Sustainability (ICQIS 2024): theory and applications (abstract book)
    Publication . Morgado, Teresa; Galvão, Ivan; Abreu, António; Calado, João Manuel Ferreira; Sá, José
    The conference themes, which address novel and advanced topics on Sustainability, Quality, and Innovation, focused on eight Special Sessions, namely, "Circular Economy and Waste Management – New Approaches, Innovative Technologies, and Business Models", "Failure Prevents: Reliability, Proactivity and Practice, "Lean, TRIZ methodologies Applied to Sustainability Management", "Modelling and Simulation: A way to promote system resilience and sustainability management", "Quality 4.0 and innovations in the digital era", "Recent Advances in Manufacturing", "Sustainability energy" and "Lean Sustainability". The conference also included the workshop "Brick by Brick: Exploring the Future of Quality Management through Serious Gaming" and an Open Forum on "Quality, Innovation and Sustainability Challenges and Opportunities" where an expert panel of many years of collective and active researchers and managers addressed the issue of balancing the activities of businesses, management, and engineering within the enterprises and institutions. The ICQIS2024 organizers believe that the meeting offered our delegates a forum for discussion and dissemination of their recent work in assessing the Sustainability, Quality, and Innovation of engineering and business services and promoting the exchange of ideas and international cooperation among scientists, managers, and engineers in this vital field of engineering and business.