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Práticas que visam garantir a aptidão dos dispositivos médicos: o caso de uma unidade de saúde de Lisboa
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| 1.29 MB | Adobe PDF |
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Advisor(s)
Abstract(s)
O avanço tecnológico nos dispositivos médicos nas instituições de saúde tem evoluído com o intuito de melhorar cada vez mais a qualidade de vida do ser humano. Uma das causas dessa evolução foi a criação e a melhoria dos dispositivos médicos, que facilita o trabalho dos profissionais de saúde, trazendo mais fiabilidade nas práticas médicas. Porém, com a utilização constante e a necessidade de mantê-los em funcionamento, torna-se necessária a manutenção. O objetivo da presente dissertação é indicar quais as práticas utilizadas numa unidade de saúde instalada em Lisboa que concorrem para garantir a aptidão dos dispositivos médicos, e em que medida estão de acordo com as metodologias internacionalmente recomendadas. Para tal é elaborada uma revisão da literatura sobre os modelos de gestão da manutenção de dispositivos médicos utilizados, com vista à garantia da sua aptidão. Posteriormente foram realizadas entrevistas semiestruturadas aos elementos da direção da unidade de saúde de Lisboa, alvo deste estudo. As entrevistas foram posteriormente transcritas e utilizou-se a técnica de analise de conteúdo definida por Bardin. Durante a análise dos resultados, o estudo revelou existirem deficiências ao nível dos recursos e dos meios de comunicação utilizados na operacionalização da manutenção, assim como, não foi possível chegar a um entendimento acerca do modelo de gestão de manutenção utilizado. Concluiu-se que a unidade de saúde de Lisboa utiliza práticas para garantir a aptidão dos dispositivos médicos, mas não estão completamente de acordo com as metodologias internacionais.
ABSTRACT: Technological advancement in medical devices in healthcare institutions has evolved to increasingly improve the quality of life of human beings. One of the causes of this evolution was the creation and improvement of medical devices, which facilitate the work of healthcare professionals, bringing more reliability to medical practices. However, with constant use and the need to keep them in working order, maintenance becomes necessary. The objective of this dissertation is to indicate which practices are used in a healthcare unit located in Lisbon that contribute to ensuring the suitability of medical devices, and to what extent they are by internationally recommended methodologies. To this end, a literature review is carried out on the maintenance management models for medical devices used, to guarantee their suitability. Subsequently, semi-structured interviews were carried out with members of the management of the Lisbon health unit, the target of this study. The interviews were later transcribed, and the content analysis technique defined by Bardin was used. During the analysis of the results, the study revealed that there were deficiencies in terms of resources and means of communication used in the operationalization of maintenance, as well as it was not possible to reach an understanding of the maintenance management model used. It was concluded that the Lisbon health unit uses practices to guarantee the suitability of medical devices, but they are not completely following international methodologies.
ABSTRACT: Technological advancement in medical devices in healthcare institutions has evolved to increasingly improve the quality of life of human beings. One of the causes of this evolution was the creation and improvement of medical devices, which facilitate the work of healthcare professionals, bringing more reliability to medical practices. However, with constant use and the need to keep them in working order, maintenance becomes necessary. The objective of this dissertation is to indicate which practices are used in a healthcare unit located in Lisbon that contribute to ensuring the suitability of medical devices, and to what extent they are by internationally recommended methodologies. To this end, a literature review is carried out on the maintenance management models for medical devices used, to guarantee their suitability. Subsequently, semi-structured interviews were carried out with members of the management of the Lisbon health unit, the target of this study. The interviews were later transcribed, and the content analysis technique defined by Bardin was used. During the analysis of the results, the study revealed that there were deficiencies in terms of resources and means of communication used in the operationalization of maintenance, as well as it was not possible to reach an understanding of the maintenance management model used. It was concluded that the Lisbon health unit uses practices to guarantee the suitability of medical devices, but they are not completely following international methodologies.
Description
Mestrado em Gestão e Avaliação de Tecnologias em Saúde
Keywords
Dispositivos médicos Gestão da manutenção Modelos de gestão da manutenção Medical devices Maintenance management Maintenance management models MGATS
Citation
Santos MF. Práticas que visam garantir a aptidão dos dispositivos médicos: o caso de uma unidade de saúde de Lisboa [dissertation]. Lisboa: Escola Superior de Tecnologia da Saúde de Lisboa/Instituto Politécnico de Lisboa; Escola Superior de Saúde da Universidade do Algarve; 2024.
Publisher
Instituto Politécnico de Lisboa