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Are Lisbon attractions smart looking for tourist perceptions?

2020-03-06Conference object Restricted access
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dc.contributor.authorRosário, João Ferreira do
dc.contributor.authorGustavo, Nuno
dc.contributor.authorBatista, Manuel José Marques
dc.contributor.authorCalisto, Maria de Lurdes
dc.contributor.authorMachado, Ana Teresa
dc.date.accessioned2020-07-07T15:11:34Z
dc.date.available2020-07-07T15:11:34Z
dc.date.issued2020-03-06
dc.description.abstractSTRUCTURED ABSTRACT Purpose – This study intends to demonstrate tourists’ perception about Lisbon’s tourist attractions as smart. Theoretical framework – The technology Era is characterized by an increasingly global and heterogeneous tourism demand, who is more and more technology-oriented (Huang, Goo, Nam & Yoo, 2017; Xiang, 2018). Simultaneously, there is a growing implementation of new and intelligent functionalities, shifting the way tourism experiences are consumed, by emphasizing the interactive dimension on tourists’ experience (Li, Hu, Huang & Duan, 2017). This scenario underlies an opportunity for tourism innovation based on technological solutions. Design/methodology/approach – Questionnaires will be administrated to tourists visiting Lisbon. From a list of 28 items, mainly based on Wang, Li, Zhen and Zhang’s study (2016), it is intended to measure tourists’ preferences of smart tourism attractions. Participants will select the smartest attraction, evaluating its performance regarding the 28 items. Findings – It is intended to perform a factor analysis that will allow to extract the factors related with tourists’ preferences of smart tourism attractions. These results will sustain further analysis on comparing the importance attributed with the performance perceived. Research, Practical & Social implications – By demonstrating tourists’ preferences on smart tourist attractions and the gap perceived regarding Lisbon’s smart tourist attractions, this study allows for those who manage these attractions to meet demand’s expectations. Originality/value – Identifying Lisbon’s strengths and weaknesses as a smart tourism destination and provide future directions.pt_PT
dc.description.sponsorshipInvestigação financiada pelo IPL - Politécnico de Lisboa como um Projeto de Investigação, Desenvolvimento, Inovação e Criação Artística (IDI&CA) – IPL/2019/SMARTURIS_ESCSpt_PT
dc.description.versionN/Apt_PT
dc.identifier.citationRosário, J., Gustavo, N., Batista, M., Calisto, M., & Machado, A. (2020, março). Are Lisbon attractions smart looking for tourist perceptions? Ongoing Research. Paper presented at IFM2020-IV International Forum on Management- Organizations in the digital age - challenges for sustainability. Lisboa, Portugal.pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.21/12020
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherIFM2020- IV International Forum on Managementpt_PT
dc.relation.publisherversionhttps://www.ifm2020.pt/?page=homept_PT
dc.rights.urihttp://creativecommons.org/licenses/by-nc-sa/4.0/pt_PT
dc.subjectSmart tourismpt_PT
dc.subjectSmart tourist attractionspt_PT
dc.subjectSmart touristpt_PT
dc.subjectSmart performancept_PT
dc.subjectIPL/2019/SMARTURIS_ESCSpt_PT
dc.titleAre Lisbon attractions smart looking for tourist perceptions?pt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlaceLisboa, Portugalpt_PT
oaire.citation.titleIFM2020-IV International Forum on Management- Organizations in the digital age - challenges for sustainabilitypt_PT
person.familyNameFerreira do Rosário
person.givenNameJoão Carlos Vinagre
person.identifier.ciencia-idAA19-63F3-0F90
person.identifier.orcid0000-0003-2524-8523
rcaap.rightsclosedAccesspt_PT
rcaap.typeconferenceObjectpt_PT
relation.isAuthorOfPublication469c67de-a888-4b79-b65e-47b868835e28
relation.isAuthorOfPublication.latestForDiscovery469c67de-a888-4b79-b65e-47b868835e28

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