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Advisor(s)
Abstract(s)
O panorama industrial global atual, encontra-se caracterizado por uma grande dinâmica, em parte devido à incerteza quanto à direção a seguir relativamente à fonte energética que irá mover as indústrias da mobilidade, como a automóvel e a aeroespacial, em parte devido aos fenómenos geopolíticos que ocorrem por todo o planeta, mas que nos impactam a todos. Num ambiente em que é de extrema importância características como a inovação, qualidade, eficiência, eficácia, sustentabilidade, adaptabilidade e flexibilidade, por forma a dar resposta à constante mudança, só as organizações que integrem e proliferem estes conceitos dentro da sua estrutura, poderão ser competitivas e ocupar um lugar no mercado.
O desenvolvimento deste trabalho vem caracterizar e enfatizar como uma organização industrial que queira ser competitiva, tem de ser eficaz nos seus processos desde o início do desenvolvimento da industrialização dos seus produtos, apesar de todos os desafios inerentes ao processo de inovação, mantendo sempre o foco no cliente e na qualidade, sendo de extrema importância a resolução de problemas nesta fase, por forma a serem resolvidos antes de se entrar em produção série, evitando o incremento de ineficiências operacionais, custos para a organização e perda de desempenho e competitividade.
Para a resolução de problemas, as organizações industriais têm integrado cada vez mais nas suas estruturas metodologias comprovadas, como o Seis Sigma, cujo principal método é composto por um ciclo de cinco etapas cujo foco é a melhoria dos processos e a redução da variação, também conhecido como DMAIC. Como ferramenta de excelência do DMAIC para redução sistemática da variabilidade, permitindo analisar quais os fatores
controláveis que têm impacto nas características da qualidade, encontramos o Planeamento de Experiências, também conhecido como Desenho de Experiências.
O objetivo do desenvolvimento deste trabalho, foi a aplicação direta do Planeamento de Experiências na melhoria de um novo processo produtivo de um novo produto numa organização industrial, que se encontrava em fase final do processo de industrialização, por forma a melhorar a eficácia operacional do processo, comprovando deste modo o enorme potencial que esta ferramenta possuiu no suporte da resolução de problemas de
complexidade moderada e elevada, no meio industrial.
The current global industrial panorama is highly dynamic, partly due to uncertainty regarding the direction to follow in relation to the energy source that will drive mobility industries, such as automotive and aerospace, and partly due to geopolitical phenomena that occurs all over the planet, but that impact us all. In an environment where characteristics such as innovation, quality, efficiency, effectiveness, sustainability, adaptability, and flexibility are of paramount importance to be able to respond to constant change, only organizations that integrate and proliferate these concepts within their structure, can be competitive and occupy a place in the market. The development of this work characterizes and emphasizes how an industrial organization that wants to be competitive, must be effective in its processes from the beginning of the development of the industrialization of its products, despite all the challenges inherent to the innovation process, always maintaining focus on the customer and quality, with the resolution of problems at this stage being extremely important, so that they can be resolved before entering series production, avoiding the increase in operational inefficiencies, costs for the organization and loss of performance and competitiveness. To solve problems, industrial organizations have increasingly integrated proven methodologies into their structures such as Six Sigma, whose main method is structured in a five-step cycle focused on process improvement and variability reduction, also known as DMAIC. To systematically reduce variability, by analyzing which controllable factors have an impact on quality characteristics, DMAIC has in its toolbox the Design of Experiments. The objective of the development of this work, was the direct application of Design of Experiments in the improvement of a new product production process in an industrial organization, which was in the final phase of the industrialization process, in order to improve the operational effectiveness of the process, thus proving the enormous potential that this tool has in supporting the resolution of moderate and high complexity problems in the industrial environment.
The current global industrial panorama is highly dynamic, partly due to uncertainty regarding the direction to follow in relation to the energy source that will drive mobility industries, such as automotive and aerospace, and partly due to geopolitical phenomena that occurs all over the planet, but that impact us all. In an environment where characteristics such as innovation, quality, efficiency, effectiveness, sustainability, adaptability, and flexibility are of paramount importance to be able to respond to constant change, only organizations that integrate and proliferate these concepts within their structure, can be competitive and occupy a place in the market. The development of this work characterizes and emphasizes how an industrial organization that wants to be competitive, must be effective in its processes from the beginning of the development of the industrialization of its products, despite all the challenges inherent to the innovation process, always maintaining focus on the customer and quality, with the resolution of problems at this stage being extremely important, so that they can be resolved before entering series production, avoiding the increase in operational inefficiencies, costs for the organization and loss of performance and competitiveness. To solve problems, industrial organizations have increasingly integrated proven methodologies into their structures such as Six Sigma, whose main method is structured in a five-step cycle focused on process improvement and variability reduction, also known as DMAIC. To systematically reduce variability, by analyzing which controllable factors have an impact on quality characteristics, DMAIC has in its toolbox the Design of Experiments. The objective of the development of this work, was the direct application of Design of Experiments in the improvement of a new product production process in an industrial organization, which was in the final phase of the industrialization process, in order to improve the operational effectiveness of the process, thus proving the enormous potential that this tool has in supporting the resolution of moderate and high complexity problems in the industrial environment.
Description
Trabalho Final de Mestrado para obtenção do grau de Mestre em Engenharia e Gestão Industrial
Keywords
Indústria Industrialização Processo Eficácia Desenho de experiências Planeamento de experiências Ferramentas da qualidade Seis Sigma Industry Industrialization Process Efficiency Design of experiments Experiments planning Quality tools Six Sigma
Citation
TRINDADE, Tiago Gonçalo Rebelo Pereira – Implementação do Planeamento de Experiências na Melhoria de Processos Produtivos. Lisboa: Instituto Superior de Engenharia de Lisboa. 2023. Dissertação de Mestrado.
Publisher
Instituto Superior de Engenharia de Lisboa