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Authors
Advisor(s)
Abstract(s)
Este estudo contribui com uma análise ao desempenho dos institutos politécnicos públicos, em Portugal, com a criação de um instrumento de avaliação, o Balanced Scorecard. Este modelo é um instrumento de gestão estratégica que articula os objetivos, as metas, as iniciativas estratégicas e os indicadores, em função de quatro perspetivas, considerando as relações causa-efeito entre elas. Neste sentido, as instituições do ensino
superior, que regra geral possuem uma fraca cultura de gestão estratégica, podem através do BSC melhorar o seu desempenho. Desta forma, o presente estudo desenvolveu-se em analisar o desempenho de dois institutos politécnicos públicos, com base no modelo desenvolvido por McDevitt et al (2008), que apresentou uma versão única de BSC para as instituições de ensino superior, apresentando perspetivas direcionadas para a vertente académica. Com aplicação deste modelo traz uma melhor clareza para a definição de uma
estratégia e uma visão mais clara de onde se pode apostar ou diminuir os recursos de forma mais eficiente e eficaz.
This study contributes with an analysis of the performance of public polytechnic institutes, in Portugal, with the creation of an evaluation instrument, the Balanced Scorecard. This model is a strategic management tool that articulates objectives, goals, strategic initiatives and indicators, based on four perspectives, considering the cause-effect relationships between them. In this sense, higher education institutions, which generally have a weak culture of strategic management, can improve their performance through the BSC. In this way, the present study was developed to analyze the performance of two public polytechnic institutes, based on the model developed by McDevitt et al (2008), who presented a single version of the BSC for higher education institutions, presenting perspectives directed towards the academic aspect. Applying this model brings better clarity to the definition of a strategy and a clearer view of where to bet or reduce resources more efficiently and effectively.
This study contributes with an analysis of the performance of public polytechnic institutes, in Portugal, with the creation of an evaluation instrument, the Balanced Scorecard. This model is a strategic management tool that articulates objectives, goals, strategic initiatives and indicators, based on four perspectives, considering the cause-effect relationships between them. In this sense, higher education institutions, which generally have a weak culture of strategic management, can improve their performance through the BSC. In this way, the present study was developed to analyze the performance of two public polytechnic institutes, based on the model developed by McDevitt et al (2008), who presented a single version of the BSC for higher education institutions, presenting perspectives directed towards the academic aspect. Applying this model brings better clarity to the definition of a strategy and a clearer view of where to bet or reduce resources more efficiently and effectively.
Description
Mestrado em Controlo de Gestão e Avaliação de Desempenho
Keywords
Avaliação de desempenho Balanced scorecard Ensino superior Higher education Performance evaluation
Citation
Nobre, P. (2022) Análise do desempenho do ensino superior público em Portugal. (Dissertação de mestrado não publicada). Instituto Politécnico de Lisboa, Instituto Superior de Contabilidade e Administração de Lisboa. Disponível em http://hdl.handle.net/10400.21/15365