Intercultural management and communication: essential tools in today’s global market for managers and organizations

Casanova, Susana Salazar; Miranda, Sandra

Publication

Intercultural management and communication: essential tools in today’s global market for managers and organizations

2015-07Journal article

dc.contributor.author	Casanova, Susana Salazar
dc.contributor.author	Miranda, Sandra
dc.date.accessioned	2018-01-04T22:08:24Z
dc.date.available	2018-01-04T22:08:24Z
dc.date.issued	2015-07
dc.description.abstract	In the last decades, managers in Portugal have been dealing with the increasingly important need to internationalize their organizations, largely due to the impact that the global crisis has had on a small economy. It has thus become imperative that Portuguese managers explore new markets to promote their products and services in other countries. These facts have contributed to the raise of a new manager profile. The focus of this research will be on three types of managers: top managers, middle managers, and first line managers. In addition to their daily routines, these global managers have to face adversity and several cultural challenges while undertaking an international negotiation. They are faced with the need to develop critical cultural skills to be able to negotiate. This paper addresses the challenges of the theoretical articulation between management, leadership skills and communication, essential tools for the success of an international negotiation process. This article will establish that intercultural management skills are fundamental for this new type of global manager, which has to interact with many different cultures. Such skills highly benefit the new global manager's professional and organizational performance and are key for the success of their business relations. The data presented in this article are the result of several exploratory interviews with Portuguese managers working in Africa, specifically in Angola-Luanda.	pt_PT
dc.description.version	info:eu-repo/semantics/publishedVersion	pt_PT
dc.identifier.citation	CASANOVA, Susana; MIRANDA, Sandra - Intercultural management and communication: essential tools in today’s global market for managers and organizations. “The International Journal of Organizational Diversity”. Illinois: Common Ground Publishing. ISSN 2328-6261. 14:3 (jul 2015). 1-8	en
dc.identifier.issn	2328-6261
dc.identifier.uri	http://hdl.handle.net/10400.21/7860
dc.language.iso	eng	pt_PT
dc.peerreviewed	yes	pt_PT
dc.publisher	Common Ground Publishing	pt_PT
dc.relation.publisherversion	http://ijdo.cgpublisher.com/product/pub.241/prod.57	pt_PT
dc.rights.uri	http://creativecommons.org/licenses/by-nc-sa/4.0/	pt_PT
dc.subject	Global managers	en
dc.subject	Organizations	en
dc.subject	Management	en
dc.subject	Leadership skills	en
dc.subject	Communication	en
dc.subject	International negotiation	en
dc.title	Intercultural management and communication: essential tools in today’s global market for managers and organizations	en
dc.type	journal article
dspace.entity.type	Publication
oaire.citation.conferencePlace	Illinois, Estados Unidos da América	pt_PT
oaire.citation.endPage	8	pt_PT
oaire.citation.startPage	1	pt_PT
oaire.citation.title	The International Journal of Organizational Diversity	en
oaire.citation.volume	14:3	pt_PT
person.familyName	Lopes Miranda
person.givenName	Sandra Marisa
person.identifier.ciencia-id	681E-05F5-C887
person.identifier.orcid	0000-0002-5544-5942
rcaap.rights	restrictedAccess	pt_PT
rcaap.type	article	pt_PT
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