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Authors
Advisor(s)
Abstract(s)
As Unidades de Saúde Familiar (USF) abrangem mais de 60% do total de utentes
inscritos nos cuidados de saúde primários, em Portugal. Além da prestação de
cuidados de saúde têm como missão a promoção da saúde e a prevenção da doença.
Defende-se, neste artigo, que a comunicação, enquanto processo intencional e
planificado, contribui para o alcance dos objetivos de uma organização e para o
cumprimento da sua missão. No entanto, até à data desta investigação, nada se sabe,
sobre o papel desempenhado ou sobre a relevância da comunicação nas Unidades de
Saúde Familiar (USF). Deste modo, a nossa pergunta de partida é: “De que forma a
comunicação desenvolvida pelas USF está a contribuir para o cumprimento da sua
missão, no que respeita à promoção da saúde e prevenção da doença?”. As fontes dos
nossos dados foram os questionários efetuados junto dos coordenadores das
unidades de saúde familiar. Pelos dados obtidos, observou-se que as Unidades
de Saúde Familiar valorizam o papel da comunicação para a saúde, mas não
dispõem dos recursos humanos habilitados para implementar uma estratégia
de comunicação eficaz que lhes permita cumprir com os seus propósitos.
ABSTRACT: Family Health Units cover more than 60% of the total number of users enrolled in primary health care in Portugal. In addition to the provision of health care, their mission is to promote health and prevent disease. This article argues that communication, as an intentional and planned process, contributes to achieving the objectives of an organization and fulfilling its mission. However, until the date of this research, nothing is known about the role played or the relevance of communication in the Family Health Units (FHU). Thus, our starting question is: "In what way is the communication developed by FHUs contributing to the fulfilment of their mission, regarding health promotion and disease prevention?". Our data sources were the questionnaires sent to the coordinators of the family health units. From the data obtained, it was observed that Family Health Units value the role of communication for health, but lack the human resources to implement an effective communication strategy that allows them to fulfill their purposes.
ABSTRACT: Family Health Units cover more than 60% of the total number of users enrolled in primary health care in Portugal. In addition to the provision of health care, their mission is to promote health and prevent disease. This article argues that communication, as an intentional and planned process, contributes to achieving the objectives of an organization and fulfilling its mission. However, until the date of this research, nothing is known about the role played or the relevance of communication in the Family Health Units (FHU). Thus, our starting question is: "In what way is the communication developed by FHUs contributing to the fulfilment of their mission, regarding health promotion and disease prevention?". Our data sources were the questionnaires sent to the coordinators of the family health units. From the data obtained, it was observed that Family Health Units value the role of communication for health, but lack the human resources to implement an effective communication strategy that allows them to fulfill their purposes.
Description
Keywords
Comunicação para a saúde Cuidados de saúde primários Unidades de Saúde Familiar Health communication Primary health care Family Health Units
Citation
Garcia, A., & Eiró-Gomes, M. (2022). Comunicação e Unidades de Saúde familiar: que papel?. APS EM REVISTA, 4(3), 177–186. https://doi.org/10.14295/aps.v4i3.246
Publisher
Faculdade de Ciências Econômicas, Universidade Federal de Minas Gerais (FACE-UFMG)