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Public relations, satisfaction and commitment

dc.contributor.authorCenteno, Maria João
dc.contributor.authorPereira, Francisco José Costa
dc.contributor.authorNobre, Paula Cristina do Nascimento
dc.date.accessioned2014-12-04T11:45:19Z
dc.date.available2014-12-04T11:45:19Z
dc.date.issued2013
dc.description.abstractThe importance of the organizational relationship (senior managers) with an internal public (employees) is the main focus of this research, aiming to understand how this relationship differs between the different publics. Nowadays, the relevance attributed by Public Relations to this relationship is crucial. The main purpose is to identify two consistent models to measure the impact of an organizational relationship on the internal public. The second purpose is to identify how the internal public react to this organizational relationship, namely by gender. The research was conducted in nine Portuguese companies with a sample of 1.244 subjects in order to study the context of the relationship and validate the identified models. The results show the gender stereotypes in the relationship in these companies and that the organizational relationship has an impact on organizational commitment with a consistent model that highlights the impact of Public Relations on a company's productivity.por
dc.description.versioninfo:eu-repo/semantics/publishedVersionpor
dc.identifier.citationCENTENO, Maria João; PEREIRA, Francisco Costa; NOBRE, Paula - Public relations, satisfaction and commitment. “Caleidoscópio: revista de comunicação e cultura (a emergência de novos públicos na comunicação organizacional)”. Lisboa: Edições Universitárias Lusófonas. ISSN 1645-2585. 13 (1º sem 2013) 312-317por
dc.identifier.issn1645-2585
dc.identifier.urihttp://hdl.handle.net/10400.21/4004
dc.language.isoengpor
dc.peerreviewedyespor
dc.publisherEdições Universitárias Lusófonaspor
dc.rights.urihttp://creativecommons.org/licenses/by-nc-sa/4.0/pt_PT
dc.subjectPublic relationspor
dc.subjectRelationshipspor
dc.subjectInternal communicationpor
dc.subjectOrganizational commitmentpor
dc.subjectJob satisfactionpor
dc.titlePublic relations, satisfaction and commitmentpor
dc.typejournal article
dspace.entity.typePublication
oaire.citation.conferencePlaceLisboapt_PT
oaire.citation.endPage124por
oaire.citation.startPage101por
oaire.citation.titleCaleidoscópio: revista de comunicação e cultura (a emergência de novos públicos na comunicação organizacional)por
oaire.citation.volume13 (1º semestre 2013)por
person.familyNameAnastácio Centeno
person.givenNameMaria João
person.identifier.ciencia-idB217-89A5-0F6F
person.identifier.orcid0000-0003-4963-3119
rcaap.rightsclosedAccesspor
rcaap.typearticlepor
relation.isAuthorOfPublication1cdc688c-42b9-4f3c-b2e4-a03256d2675c
relation.isAuthorOfPublication.latestForDiscovery1cdc688c-42b9-4f3c-b2e4-a03256d2675c

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