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Smart tourist attractions: a metric proposal

2020-10-27Conference object Open access
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dc.contributor.authorMachado, Ana Teresa
dc.contributor.authorGustavo, Nuno
dc.contributor.authorRosário, João Ferreira do
dc.contributor.authorCalisto, Maria de Lurdes
dc.date.accessioned2021-01-06T15:36:12Z
dc.date.available2021-01-06T15:36:12Z
dc.date.issued2020-10-27
dc.description.abstractIn the era of technological "acceleration", marked by increasingly global and heterogeneous tourist demand, namely its relationship with smart technology there is growing adoption of intelligent functionalities aimed at optimizing tourist experience. In fact, we are facing an experienced and autonomous "new tourist" who is looking for genuine and authentic new product concepts, customizable, digital, timely, and with new levels of interaction and information. In this new context of intelligent tourism ecosystem (e.g. smart tourism destination, smart city, smart attractions), this study focus on tourist attractions. Compared to conventional ones, smart attractions include well-connected services with in-depth information content, diversified and customized products, best value for money, social and technological engagement, efficient communication, and management, as well as various smart tourism services. Despite the singular significance of intelligent tourism in general and smart attractions in particular, little theoretical knowledge is available on how “smart” should be measure. Based on an extensive literature review, the purpose of this research is to conceptualize a metric for smart attractions. It is expected that this research will provide a theoretical framework for researchers to develop and validate metrics appropriate to smart attractions, as well as give insights to professionals on how to incorporate smart technologies into tourist attractions to improve their attractiveness.en
dc.description.sponsorshipProjeto de investigação desenvolvido com o apoio do Instituto Politécnico de Lisboa, no âmbito do Concurso IDI&CA - ref. IPL/2019/SMARTURISpt_PT
dc.description.versionN/Apt_PT
dc.identifier.citationMachado, A., Gustavo, N., Rosário, J., Calisto, M. (2020, outubro 27). Smart tourist attractions: a metric proposal. Paper presented, online, at ITC20: XI International Tourism Congress: The Image and Sustainability of Tourism Destinations”. Brasília, Brasil, Leiria, Portugalpt_PT
dc.identifier.urihttp://hdl.handle.net/10400.21/12574
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherITC20-XII International Tourism Congresspt_PT
dc.relation.publisherversionhttps://itc.citur-tourismresearch.com/pt_PT
dc.rights.urihttp://creativecommons.org/licenses/by-nc-sa/4.0/pt_PT
dc.subjectIntelligent technologiesen
dc.subjectSmart metricen
dc.subjectSmart touristen
dc.subjectSmart touristic attractionsen
dc.subjectIPL/2019/SMARTURIS_ESCSpt_PT
dc.titleSmart tourist attractions: a metric proposalen
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlaceBrasília, Brasil, Leiria, Portugalpt_PT
oaire.citation.titleITC20: XI International Tourism Congress: The Image and Sustainability of Tourism Destinationspt_PT
person.familyNameFerreira do Rosário
person.givenNameJoão Carlos Vinagre
person.identifier.ciencia-idAA19-63F3-0F90
person.identifier.orcid0000-0003-2524-8523
rcaap.rightsopenAccesspt_PT
rcaap.typeconferenceObjectpt_PT
relation.isAuthorOfPublication469c67de-a888-4b79-b65e-47b868835e28
relation.isAuthorOfPublication.latestForDiscovery469c67de-a888-4b79-b65e-47b868835e28

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