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Organizational communication and performance appraisal: 360º feedback and organizational communication

2015-01Journal article Restricted access
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dc.contributor.authorMourão, Rita Monteiro
dc.contributor.authorMiranda, Sandra
dc.date.accessioned2018-01-04T22:38:50Z
dc.date.available2018-01-04T22:38:50Z
dc.date.issued2015-01
dc.description.abstractOrganizational communication and performance appraisal are essential to human resources management. Organizational communication has been relevant in organizations, especially because globalization and competitiveness create more permanent contact between employees (Miller, 2011). In turn, performance appraisal has been shown to be essential to organizational effectiveness (Proctor and Doukakis, 2003). However, traditional performance evaluation has some limitations (e.g. quotation mistakes associated with the subjectivity of evaluators) (Caetano, 2008). To prevent these limitations, it is important to be aware of 360º evaluation, a specific evaluation method that considers more than one appraiser (Brutus and Gorriti, 2005), and permits to control any eventual idiosyncrasies (Oh and Mount, 2011). This evaluation method is more frequent in organizations with a hierarchical structure of bottom-up (i.e., greater sharing of power) (Brutus and Brassard, 2005). It is expected that the 360º evaluation may be useful to create a better organizational communication, because communication failures tend to occur in organizations with a strong hierarchical structure, due to lower sharing of power among different organizational actors (Felts, 1992). In this case, we describe a theoretical review of these topics, because they have been rarely reported in literature and may be related to each other. In this way, we will present the results of interviews with two experts in the field of organizational communication. These results are important to define organizational communication and 360º evaluation and to create an analysis model about these topics.en
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationMOURÃO, Rita Monteiro; MIRANDA, Sandra - Organizational communication and performance appraisal: 360º feedback and organizational communication. “The International Journal of Organizational Diversity”. Illinois: Common Ground Publishing. ISSN 2328-6261. 13:3-4 (jan 2015). 13-22pt_PT
dc.identifier.issn2328-6261
dc.identifier.urihttp://hdl.handle.net/10400.21/7864
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherCommon Ground Publishingpt_PT
dc.relation.publisherversionhttp://ijdo.cgpublisher.com/product/pub.241/prod.49pt_PT
dc.rights.urihttp://creativecommons.org/licenses/by-nc-sa/4.0/pt_PT
dc.subjectPerformance appraisalen
dc.subjectOrganizational communicationen
dc.subject360-degree evaluationen
dc.titleOrganizational communication and performance appraisal: 360º feedback and organizational communicationen
dc.typejournal article
dspace.entity.typePublication
oaire.citation.conferencePlaceIllinois, Estados Unidos da Américapt_PT
oaire.citation.endPage22pt_PT
oaire.citation.startPage13pt_PT
oaire.citation.titleThe International Journal of Organizational Diversityen
oaire.citation.volume13:3pt_PT
person.familyNameLopes Miranda
person.givenNameSandra Marisa
person.identifier.ciencia-id681E-05F5-C887
person.identifier.orcid0000-0002-5544-5942
rcaap.rightsrestrictedAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication9d1851ad-50f7-4c1d-8ccf-cafb9c5a9aba
relation.isAuthorOfPublication.latestForDiscovery9d1851ad-50f7-4c1d-8ccf-cafb9c5a9aba

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