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O Trabalho em Equipa (TE) é determinante na qualidade dos cuidados de saúde, associando-se a benefícios tais como a redução da carga de trabalho, melhor desempenho e satisfação profissional. Assume particular relevância entre os Técnicos de Análises Clínicas e Saúde Pública (TACSP), cujo papel é central no diagnóstico e monitorização de condições de saúde. O presente trabalho teve como objetivo avaliar e caracterizar a perceção dos TACSP acerca do TE. Foi realizado um estudo quantitativo, descritivo e transversal, com aplicação de um questionário, baseado no TeamSTEPPS Teamwork Perceptions Questionnaire, a todos os TACSP de Portugal, que recolheu 401 respostas. A amostra foi predominantemente do sexo feminino (89%), com média de 39,5 anos de idade e 16,4 anos de experiência profissional. A maioria possui licenciatura (74,6%) e vínculo efetivo (79,6%). Verificou-se uma associação significativa entre a perceção do TE e o número de elementos, estabilidade da equipa e exercício de funções de chefia, o que reforça a importância da organização interna na dinâmica colaborativa. Identificou-se a ausência de reuniões regulares (inexistentes para 32,4% dos TACSP), escassez de comunicação aberta (inexistente para 11,7%) e existência de uma cultura punitiva do erro (frequente a sempre para 27,7%). A idade e a experiência profissional associaram-se à implementação de práticas específicas, como a antecipação de necessidades, evidenciando o papel da maturidade profissional no funcionamento da equipa. Os TACSP com formação mais avançada demonstraram uma perceção mais crítica relativamente à gestão de recursos e dinâmica relacional, o que poderá refletir uma maior exigência e uma visão mais analítica sobre o funcionamento da equipa. Os resultados apontam para a necessidade de implementar medidas centradas na comunicação, liderança participativa e numa cultura não punitiva, de modo a potenciar o funcionamento das equipas.
ABSTRACT Teamwork (TW) plays a crucial role in the quality of healthcare, being associated with benefits such as reduced workload, improved performance, and professional satisfaction. It is particularly relevant among Biomedical Laboratory Scientists (BLS’s), whose role is central to the diagnosis and monitoring of health conditions. This study aimed to assess and characterise the perceptions of BLS’s regarding TW. A quantitative, descriptive, and cross-sectional study was conducted using a questionnaire based on the TeamSTEPPS Teamwork Perceptions Questionnaire, administered to all BLS’s in Portugal, yielding a total of 401 responses. The sample was predominantly female (89%), with a mean age of 39.5 years and an average of 16.4 years of professional experience. Most participants held a bachelor’s degree (74.6%) and a permanent employment contract (79.6%). A significant association was found between perceptions of TW and factors such as team size, team stability, and holding a leadership position, underscoring the importance of internal organisation in collaborative dynamics. The study identified the absence of regular meetings (absent for 32.4% of BLS’s), lack of open communication (absent for 11.7%), and the presence of a punitive error culture (frequent to always for 27.7%). Age and professional experience were associated with the implementation of specific practices, like anticipation of team needs, highlighting the role of professional maturity in team functioning. BLS’s with more advanced qualifications demonstrated a more critical perception of resource management and relational dynamics, potentially reflecting greater expectations and a more analytical view of team functioning. The findings highlight the need to implement strategies focused on communication, participatory leadership, and a non-punitive culture to enhance team performance.
ABSTRACT Teamwork (TW) plays a crucial role in the quality of healthcare, being associated with benefits such as reduced workload, improved performance, and professional satisfaction. It is particularly relevant among Biomedical Laboratory Scientists (BLS’s), whose role is central to the diagnosis and monitoring of health conditions. This study aimed to assess and characterise the perceptions of BLS’s regarding TW. A quantitative, descriptive, and cross-sectional study was conducted using a questionnaire based on the TeamSTEPPS Teamwork Perceptions Questionnaire, administered to all BLS’s in Portugal, yielding a total of 401 responses. The sample was predominantly female (89%), with a mean age of 39.5 years and an average of 16.4 years of professional experience. Most participants held a bachelor’s degree (74.6%) and a permanent employment contract (79.6%). A significant association was found between perceptions of TW and factors such as team size, team stability, and holding a leadership position, underscoring the importance of internal organisation in collaborative dynamics. The study identified the absence of regular meetings (absent for 32.4% of BLS’s), lack of open communication (absent for 11.7%), and the presence of a punitive error culture (frequent to always for 27.7%). Age and professional experience were associated with the implementation of specific practices, like anticipation of team needs, highlighting the role of professional maturity in team functioning. BLS’s with more advanced qualifications demonstrated a more critical perception of resource management and relational dynamics, potentially reflecting greater expectations and a more analytical view of team functioning. The findings highlight the need to implement strategies focused on communication, participatory leadership, and a non-punitive culture to enhance team performance.
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Trabalho em equipa Perceção Técnico de análises clínicas e saúde pública Teamwork Perception Biomedical laboratory scientist's Portugal MGATS