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  • Performance indicators for collaborative networks based on collaboration benefits
    Publication . Camarinha-Matos, Luis M.; Abreu, António
    Collaborative networks are typically assumed to bring clear benefits and competitive advantage to the participating members. However, the identification and characterisation of objective and measurable collaboration benefits is an important element for the wide adoption of this paradigm. Departing from a brief categorisation of the intuitive advantages of collaboration, this paper introduces an approach for the analysis of benefits in collaborative processes, introducing a number of performance indicators. The potential application of the indicators derived from this analysis is then discussed in the context of a virtual organisation’s breeding environment. Finally, experimental results based on data from two existing collaborative networks are presented and discussed.
  • Assessment of sustainable collaboration in collaborative business ecosystems
    Publication . Graça, Paula; Camarinha-Matos, Luis M.
    Advances in information and communication technologies and, more specifically, in artificial intelligence resulted in more intelligent systems, which, in the business world, particularly in collaborative business ecosystems, can lead to a more streamlined, effective, and sustainable processes. Following the design science research method, this article presents a simulation model, which includes a performance assessment and influence mechanism to evaluate and influence the collaboration of the organisations in a business ecosystem. The establishment of adequate performance indicators to assess the organisations can act as an influencing factor of their behaviour, contributing to enhancing their performance and improving the ecosystem collaboration sustainability. As such, several scenarios are presented shaping the simulation model with actual data gathered from three IT industry organisations running in the same business ecosystem, assessed by a set of proposed performance indicators. The resulting outcomes show that the collaboration can be measured, and the organisations' behaviour can be influenced by varying the weights of the performance indicators adopted by the CBE manager.
  • Evaluating and influencing the performance of a collaborative business ecosystem – a simulation study
    Publication . Graça, Paula; Camarinha-Matos, Luis M.
    In a Collaborative Business Ecosystem, organisations collaborate to acquire and accomplish more innovative and challenging market opportunities. But the sustainability of collaboration requires continuous performance improvement. To this end, well-defined performance indicators can be used to both assess the collaboration level and act as an influence mechanism to induce an improvement in the collaborative behaviour of the participating organisations. By varying the importance (weight) of the adopted set of indicators, it is possible to study the variations in behaviour towards improvement, not only at organisations’ level but also at the level of the ecosystem as a whole. In order to assess this hypothesis, this paper contains a case study based on simulation and agent-based modelling whose behaviour is shaped according to actual data on collaboration collected from three companies in the area of the IT industry. Various scenarios are simulated and described.