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- Organizational and methodological influence of risk management in projectsPublication . Gomes, Diogo Francisco; Dias, Ana Sofia Martins da Eira; Navas, Helena; Abreu, AntónioProject risk management is essential to manager`s decision making and business success, because it allows the manager to identify, analyse and decide on the most appropriate way to respond to different adversities that may arise during the development of new products, services, processes, projects, continuous improvement, etc. This requires a mind-set that risks have a major influence on the bottom line and use analytical methods or risk management software. It is essential to integrate the entire organizational structure into risk mitigation intervention. The purpose of this paper is to address some of the important topics to consider for well implemented and successful risk management. An approach is taken at both organizational and methodological levels.
- Robust design and statistical process control in a collaborative environmentPublication . Navas, Helena V. G.; Requeijo, José; Abreu, AntónioNowadays, enterprises in global markets have to achieve high levels of performance and competitiveness to stay “alive". In order to be competitive enterprises must develop capabilities that will enable them to respond quickly to market needs. According to several authors and as frequently mentioned by reports from practical case studies, one of the most relevant sources of competitive advantage is the involvement of enterprises in collaborative networks. However, in spite of this assumption, it is also frequently mentioned that the lack of operational tools tailored to collaborative networks is not available yet and might be an obstacle for a wider acceptance of this paradigm. In this context, the collaborative networks need new statistical tools, new approaches and concepts of quality improvement. Starting with a brief discussion about the nature and the role of some tools in order to support the development of robust design, this paper introduces some discussion about the application advantages of product design in a collaborative environment as a contribution to a future identification of methodologies, approaches that are suitable for collaborative contexts.
- Design of a continuous improvement model in a portuguese food industry company – a case studyPublication . Dias, Ana Sofia; Navas, Helena; Abreu, AntónioThe search for perfection forces organizations to adopt new techniques and approaches, focused on the systematic creation of innovative solutions that facilitate the processes of continuous improvement. In view of this contexto, there was an opportunity to sudy the implementation of the Lean philosophy in the production line, at a processed food organization. A continuous improvement model was designed for an organizational system, combining tools used in both TRIZ methodology and Lean philosophy. Several Lean tools are used in the model in order to support problema formulation, e.g. Brainstorming, 5 Whys, Pareto Diagram, Ishikawa Diagram, Plan-Do-Check-Act (PDCA) Cycle. And the Kano Model integrated in the proposed model allows assessing employee satisfaction at a later stage than the implementation of previously found solutions. In case the problems identified are not very complex, were resorted to the use of both TRIZ and Lean techniques, such as cause/effect databases, the 40 problem solving TRIZ principles, visual management, 55`s or line balancing. But if the problems identified are more complex, which means with an inventive issue to be solved, Matrix of Contradictions and S-Field Analysis TRIZ tools proved to be more appropriate to find the proper solution. With the case study carried out, it was noted that the proposed model proved to be very useful as a roadmap for the implementation of Lean and TRIZ tools in the continuous improvement of industrial products, services and processes should be the ways to continually minimize them in a company.
- Triz as a support methodology for new product developmentPublication . Dias, Ana; Matos, Luís; Navas, Helena; Abreu, AntónioGrowing demands and rapid changes in markets compel organizations to think more about innovation and continuous improvement. Nowadays, any growth strategy, and even its own survival in the markets, is increasingly being applied by new approaches and management methodologies. The study developed in the scope of this paper focused on the approach and interpretation of the use of the TRIZ methodology, in search of new ways of solving problems, identifying their support tools. Another concept explored and related to TRIZ is the New Product Development (NPD). The present paper aims to approach the concept of TRIZ regarding NPD and the way they are related by following innovative doctrines appealing to creativity. Within this paper and through the analysis of the different fields investigated, a diagrammatic model was proposed contemplating concepts and relations between them. In order to analyze the feasibility of the implementation of this same diagrammatic model in an industrial environment, a case study was presented in a company that uses TRIZ, and through a conclusive analysis, it is verified that the proposed model can be used as support in solving problems of an innovative and creative nature inherent to the implementation of new management processes and their improvement.
- Application of triz methodology to support the emergence of collaborative networksPublication . Navas, Helena; Abreu, António; Dias, AnaNowadays, companies operate in markets exposed to the effects of globalization, the opportunities for conducting business are becoming shorter in terms of time as well as the business environment is increasingly volatile. Thus, companies have to start learning to work together in certain areas or skills, to follow different paths other through the stimulation of inter-firm relationships giving rise to organizational models based on networks of collaboration between companies. However, a major challenge with the knowledge that this area faces is related to the need to develop a general theory of collaborative networks. Thus, the establishment of collaborative processes in response to a business opportunity should not follow an ad-hoc process, but instead must be supported by appropriate methodologies to support the process of analysis of technological and organizational systems, identify contradictions and problematic situations and process indicate the likely solution to the found problems. In this context, the Theory of Invention Problem Solving, better known by its acronym TRIZ, aims to aid in the detection of contradictions regarding systems and the generation of creative solutions which eliminate the contradictions found and get major improvements in technological and organizational systems. Innovation is crucial to increasing the efficiency of organizations, to improve competitiveness and profitability, since life cycle of products is becoming shorter. The collaborative chains need to develop innovative solutions progressively with the aim of improving processes. The TRIZ methodology can indicate some guidelines for managers of companies and their network since it The 2016 International Conference on Systematic Innovation July 20-22, 2016, Lisbon, Portugal allows to generate solutions to radical or based on the application of the latest scientific discoveries and experienced little change. The aim of this paper is to contribute to greater agility and sustainability of the processes of formation of collaborative chains to meet business opportunities, introducing the TRIZ methodology supporting the creation and development of collaborative chains.
- Integrating business, social, and environmental goals in open innovation through partner selectionPublication . Santos, Ricardo; Soares, José; Marques, Pedro; Navas, Helena; Moleiro Martins, JoséAlthough collaborative networks (CN) are widespread in academia and have come to be even more used in corporations all over the world, they still face several challenges on behalf of the new product development (NPD) context, especially in regard to the selection of the CN’s right partner. This becomes even more evident when it comes to promoting sustainable development goals within a CN’s activities, by selecting the right partners with a wide consensus from a CN’s management board, avoiding, therefore, the subjectivity around managers’ perception of a CN’s partner selection. Therefore, this work attempts to answer this problem, by presenting a soft-computing-based framework, to support the managers’ board on partner search and selection. The method presented here is further assessed by using a case study, based on the development of a green product, where, according to the obtained results, it is demonstrated that the proposed approach is extremely effective for partner selection, by assessing and prioritizing each candidate involved. The most suitable candidate that fulfills the CN’s requirements is then selected to be integrated as a future partner.
- Proposal of a holistic framework to support sustainability of new product innovation processesPublication . Dias, Ana; Abreu, António; Navas, Helena V. G.; Santos, RicardoThe survival of companies in globalized and highly competitive markets, heavily depends on their ability to innovate through the creation of new products and/or services, supported by sustainable processes to prevent business failure. There are many factors regarding the interface company/stakeholders/market at all hierarchical levels, which have a major contribution to sustain innovation in processes regarding the creation of new products and services. A holistic approach of all these factors, as a whole, has not been a subject of scientific research conducting to the necessity of creating a proposal of a framework that can be integrated and systemic. Thus, this paper aims to propose a functional holistic model, which integrates the strategic, organizational and operational levels regarding market business and company interaction, as well as the set of factors to take into account to guarantee assurance that innovative processes are sustained, when new products and/or services are created or improved. Conducted through an investigation of the state of the art, by literature review, a comprehensive and integrated conceptual model was built in a deductive-inductive way. Then, the conceptual model was validated through four case studies. Finally, it was found that the conceptual framework became functional, because its applicability has beensuccessfullytestedinabusinessenvironment. Asaresult,thetooldevelopedhere,canbeuseful to measure and evaluate projects dedicated to companies that innovate in a sustainable way.
- The integration of TRIZ methods with eco-design and lean design: a literature review and future research directions to the development of a new model.Publication . Muiambo, Cláudia; João, Isabel; Navas, HelenaThis work presents a review of the literature on TRIZ methods and tools applied to eco-design and to lean design to support designers and engineers in the development of innovative sustainable product and pro- cesses. A review of existing scientific work on those subjects has the potential to guide scholars by provid- ing examples, ideas, information and insight to the field problems and to the existing links. The specific methodology to use in this literature review starts with the formulation of the research questions to guide the review by identifying the findings of the relevant individual studies addressing the research questions specifically establishing to what extent the existing research concerning Eco-design initiatives and Lean design initiatives has progressed towards the use of TRIZ methods over the last two decades and describe directions for further research concerning the use of TRIZ in eco-design and lean design paradigms. The proposed framework including the main Eco and Lean design tools and key performance indicators usually used in Eco and Lean paradigms is presented and will be used in future work to better identify the possible gaps, issues and opportunities for further research concerning the development of a new model to integrate TRIZ with ECO-LEAN design.
- MAIDNP – Modelo Abrangente e Integrado para o DNPPublication . Dias, Ana; Abreu, António; Navas, HelenaO desenvolvimento de novos produtos (DNP) é crucial para a existência das empresas, fonte de vantagem competitiva e fator determinante do seu êxito empresarial. Diversos fatores tanto, operacionais como organizacionais ou até estratégicos, contribuem para o processo de inovação que suporta o DNP. A avaliação holística de todos estes fatores, no seu conjunto, não tem sido objeto de investigação conducente à proposta de um modelo integrado e sistémico. Desta forma, este artigo tem como objetivo a proposta de um modelo abrangente de natureza funcional, que integre os níveis estratégico, organizacional e processual, bem como o conjunto de fatores a ter em conta nos projetos de DNP. Com base na revisão de literatura, chega-se por via dedutiva-indutiva a um modelo conceptual abrangente e integrado. O modelo conceptual é validado de forma empírica, no meio industrial, através de quatro casos de estudo, explanatórios e explicativos referentes à implementação de novos produtos e serviços, tanto incrementais como disruptivos. Após a validação empírica considera-se que o modelo conceptual se transforma em funcional. Como resultado, o MAIDNP (Modelo Abrangente e Integrado para o Desenvolvimento de Novos Produtos) constitui-se também como uma ferramenta aferidora de processos, projetos e produtos, dedicado às empresas que inovam, concebem e desenvolvem novos produtos. The development of new products (NPD) is crucial for the existence of companies, source of competitive advantage and determinant of their business success. Several factors, both operational and organizational or even strategic, contribute to the innovation process that supports NPD. The holistic assessment of all these factors as a whole has not been the subject of research leading to the proposal for an integrated and systemic model. In this way, this paper aims to propose a MAIDNP – MODELO ABRANGENTE E INT EGRADO PARA O DNP 46 comprehensive functional model that integrates the strategic, organizational and procedural levels, as well as the set of factors to be taken into account in NPD projects. Based on the literature review, it is deductively-inductive to a comprehensive and integrated conceptual model. The conceptual model is empirically validated in the industrial environment through four explanatory case studies, concerning the implementation of new products and services, both incremental and disruptive. After empirical validation it is considered that the conceptual model becomes functional. As a result, MAIDNP (Integrated and Comprehensive Model for the Development of New Products) is also a process, project and product benchmarking tool dedicated to companies that innovate, design and develop new products.