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- SHIFT & Inspire: tourism & hospitality trendsPublication . Costa, Teresa; Calisto, Maria de Lurdes; Machado, Ana Teresa; Ramos, Célia Quitéria; Montargil, Filipe; Severino, Filipe Segurado; Ferreira do Rosário, João Carlos Vinagre; Umbelino, Jorge; Belo, Miguel; Madeira, Rui Neves; Nunes, Sandra; Santos, Zelia RaposoWelcome to “Shift & Inspire: Tourism and Hospitality Trends”, an e-book that explores the dynamic and ever-changing landscape of tourism and hospitality in a world undergoing profound transformation. As we embark on this journey, we delve into the diverse forces that shape the industry, touching upon crucial themes that are shaping the present and moulding the future.