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What is e-Government for?

2008-04-17Conference object Open access
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dc.contributor.authorMontargil, Filipe
dc.date.accessioned2019-07-17T14:24:14Z
dc.date.available2019-07-17T14:24:14Z
dc.date.issued2008-04-17
dc.description.abstractElectronic government services have been the subject of theoretic elaboration and regular evaluation surveys since the beginning of the decade. It is argued in this presentation that the theoretical paradigm used for methodology design in these surveys (and, therefore, also its main results) tend to neglect political influence as an analytic dimension and consider citizen return as resulting from technical interactivity. It is presented a criticism of the assumptions underlying this paradigm and a complementary criterion for the analysis of electronic government services. Available results from existing surveys are reexamined in the light of this reflection. Findings reveal an indisputable growth in coverage (a larger percentage of services available online) and in technical interactivity of government services online. However, a more careful look at the same surveys also supports the hypothesis that their results should not be taken as meaning automatically an increase in citizen engagement, or that services are being developed departing from the user’s needs and expectations. On the contrary, data suggests that sophistication is increasing faster in the technical interactivity dimension than in citizen participation features. Simultaneously, services more closely related with the extractive activity of the state (e.g. that imply revenue or income generation) are placed online sooner and with more technical sophistication than services in other areas. Some data also suggests that these trends are not imperceptible to citizens: according to one survey, citizens expect from electronic government more consequences in state efficiency and cost reduction than in government transparency or accountability.pt_PT
dc.description.versionN/Apt_PT
dc.identifier.citationMontargil, F. (2008, abr, 17-18). What is e-Government for?. Paper presented at 7th CREST Conference: Issues and challenges of e-government: experiences from Europe and beyond. University of East Anglia, Norwichpt_PT
dc.identifier.urihttp://hdl.handle.net/10400.21/10312
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherCentre for Research in European Studiespt_PT
dc.rights.urihttp://creativecommons.org/licenses/by-nc-sa/4.0/pt_PT
dc.subjectGoverno eletrónicopt_PT
dc.subjecte-governmentpt_PT
dc.subjectParticipação públicapt_PT
dc.subjectInteractividade técnicapt_PT
dc.subjectAccountabilitypt_PT
dc.titleWhat is e-Government for?pt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlaceUniversity of East Anglia, Norwichpt_PT
oaire.citation.title7th CREST Conference: Issues and challenges of e-government: experiences from Europe and beyondpt_PT
person.familyNameMontargil
person.givenNameFilipe
person.identifier.ciencia-id8C1B-2CF1-D79B
person.identifier.orcid0000-0001-6665-0995
person.identifier.ridX-1388-2019
person.identifier.scopus-author-id56445494800
rcaap.rightsopenAccesspt_PT
rcaap.typeconferenceObjectpt_PT
relation.isAuthorOfPublication292a9e03-2d5c-4dff-9bb0-9457a16c6611
relation.isAuthorOfPublication.latestForDiscovery292a9e03-2d5c-4dff-9bb0-9457a16c6611

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