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Multidisciplinarity in internal communication and the challenges ahead

2020Journal article Open access
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dc.contributor.authorAraújo, Milena
dc.contributor.authorMiranda, Sandra
dc.date.accessioned2019-10-27T15:41:39Z
dc.date.available2019-10-27T15:41:39Z
dc.date.issued2020
dc.description.abstractPurpose Considering the impact internal communication has on the performance of organizations, studies about internal communication are revisited in order to generate a deeper understanding about the disciplines that shape the topic and the main trends influencing both the academic and professional fields. Design/methodology/approach Departing from a communicational background, the authors integrate dispersed contributions from disciplines such as organizational communication, public relations, corporate communication and marketing communications, to the literature on internal communication. Findings The significant role played by internal communication is supported by scholars with different theoretical backgrounds. Despite the clear differences between disciplines, the defense of a strategized internal communication and a focus on the employee is widely accepted. Practical implications Both scholars and practitioners will need to keep adapting to a reality where: internal communication practices are not only managerial but also dependent on the inputs of the employees; the ability to listen and collect feedback is sacred, and internal communication plans are expected to be strategically implemented and measured. Originality/value By showing the plurality of disciplines that influence internal communication, a strategized multidisciplinary focus on the topic is encouraged.pt_PT
dc.description.versioninfo:eu-repo/semantics/acceptedVersionpt_PT
dc.identifier.citationAraújo, M. & Miranda, S. (2020), "Multidisciplinarity in internal communication and the challenges ahead", Corporate Communications: An International Journal, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/CCIJ-01-2020-0012pt_PT
dc.identifier.doihttps://doi.org/10.1108/CCIJ-01-2020-0012pt_PT
dc.identifier.issn1356-3289
dc.identifier.urihttp://hdl.handle.net/10400.21/10669
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherEmerald Publishingpt_PT
dc.relation.publisherversionhttps://www.emerald.com/insight/content/doi/10.1108/CCIJ-01-2020-0012/full/html?skipTracking=truept_PT
dc.rights.urihttp://creativecommons.org/licenses/by-nc-sa/4.0/pt_PT
dc.subjectInternal communicationpt_PT
dc.subjectStrategic communicationpt_PT
dc.subjectMultidisciplinaritypt_PT
dc.subjectStrategypt_PT
dc.subjectEmployee communicationpt_PT
dc.titleMultidisciplinarity in internal communication and the challenges aheadpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.conferencePlaceMelbournept_PT
oaire.citation.titleCorporate Communications: An International Journalpt_PT
person.familyNameLopes Miranda
person.givenNameSandra Marisa
person.identifier.ciencia-id681E-05F5-C887
person.identifier.orcid0000-0002-5544-5942
rcaap.rightsclosedAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication9d1851ad-50f7-4c1d-8ccf-cafb9c5a9aba
relation.isAuthorOfPublication.latestForDiscovery9d1851ad-50f7-4c1d-8ccf-cafb9c5a9aba

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