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Control charts to support trust monitoring in dynamic logistics networks

dc.contributor.authorAbreu, António
dc.contributor.authorRequeijo, José
dc.contributor.authorCalado, João Manuel Ferreira
dc.contributor.authorDias, Ana
dc.date.accessioned2019-01-15T10:02:20Z
dc.date.available2019-01-15T10:02:20Z
dc.date.issued2018-09
dc.description.abstractNowadays, companies to be competitive must develop capabilities that enable them to respond quickly to market needs. According to some managers, the strategy is the development of dynamic logistics networks based on a collaborative environment. However, the absence of mechanisms to detect and even anticipate potential opportunistic behaviour is an obstacle to the proliferation of this way of working. The article aims to understand the role of trust to sustainability of collaborative processes. The paper begins by discussing the trust properties. It is then discussed how statistical control charts can be used to support the trust monitoring of each member within a collaborative ecosystem. The control charts’ tools suggested in this paper are the Z control charts for trust level monitoring and the Zi capacity index. Finally, it is discussed how this approach can be applied to dynamic logistics networks within the context of a collaborative ecosystem.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationABREU, António; [et al] – Control charts to support trust monitoring in dynamic logistics networks. In Collaborative Networks of Cognitive Systems (19th IFIP WG 5.5 Working Conference on Virtual Enterprises – PRO-VE 2018, Cardiff, UK, Proceedings). Springer, 2018. ISBN 978-3-319-99126-9. Vol. 534, pp. 499-511pt_PT
dc.identifier.doihttps://doi.org/10.1007/978-3-319-99127-6_43pt_PT
dc.identifier.isbn978-3-319-99126-9
dc.identifier.issn978-3-319-99127-6
dc.identifier.issn1868-4238
dc.identifier.issn1868-422X
dc.identifier.urihttp://hdl.handle.net/10400.21/9324
dc.language.isoengpt_PT
dc.publisherSpringerpt_PT
dc.subjectTrustpt_PT
dc.subjectLogisticpt_PT
dc.subjectQualitypt_PT
dc.subjectCollaborative networkspt_PT
dc.subjectManagementpt_PT
dc.titleControl charts to support trust monitoring in dynamic logistics networkspt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/5876/UID%2FEEA%2F00066%2F2013/PT
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/5876/UID%2FEMS%2F50022%2F2013/PT
oaire.citation.conferencePlaceSeptember 17-19, 2018 - Cardiff, UKpt_PT
oaire.citation.endPage511pt_PT
oaire.citation.startPage499pt_PT
oaire.citation.title19th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2018pt_PT
oaire.citation.volume534pt_PT
oaire.fundingStream5876
oaire.fundingStream5876
person.familyNameAbreu
person.familyNameRequeijo
person.familyNameCalado
person.givenNameAntónio
person.givenNameJosé
person.givenNameJoão
person.identifier1829666
person.identifier370725
person.identifier.ciencia-idF51F-F42E-3D57
person.identifier.ciencia-id671C-97F9-0A3B
person.identifier.ciencia-idB518-93E3-E7AB
person.identifier.orcid0000-0001-8839-5606
person.identifier.orcid0000-0002-2618-4165
person.identifier.orcid0000-0001-6628-4657
person.identifier.ridD-3964-2014
person.identifier.ridM-4167-2013
person.identifier.scopus-author-id57218315486
person.identifier.scopus-author-id25029602600
person.identifier.scopus-author-id7006897277
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.rightsclosedAccesspt_PT
rcaap.typeconferenceObjectpt_PT
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