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Management of innovation ecosystems based on six sigma business scorecard

dc.contributor.authorCalado, João Manuel Ferreira
dc.contributor.authorRequeijo, José Gomes
dc.contributor.authorAbreu, António
dc.contributor.authorDias, Ana
dc.date.accessioned2019-05-07T09:19:56Z
dc.date.available2019-05-07T09:19:56Z
dc.date.issued2019-02-26
dc.description.abstractIn the present context, companies to be competitive must develop high-performance innovation capabilities that enable them to respond quickly to market needs. However, the lack of tools and methodologies to assess the performance of innovation projects in an integrated way remains an obstacle. The paper begins by discussing the principles of Six Sigma and the Balanced Scorecard for performance evaluation. Next, the advantages of the Six Sigma Business Scorecard are discussed as a tool to support the evaluation of performance in innovation projects. Finally, the advantages of their application in the context of a collaborative ecosystem are discussed. It is illustrated that the BSC ensures that top management pays attention at any time to the specific elements of the Six Sigma implementation that are not working as planned, providing a link between strategy and quality initiatives assuring customers satisfaction in innovation projects.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationCALADO, João M. F.; [et al] – Management of innovation ecosystems based on six sigma business scorecard. Open Engineering. ISSN 2391-5439. Vol. 9, N.º 1 (2019), pp. 41-51pt_PT
dc.identifier.doi10.1515/eng-2019-0007pt_PT
dc.identifier.issn2391-5439
dc.identifier.urihttp://hdl.handle.net/10400.21/9943
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherDe Gruyterpt_PT
dc.relationUID/EMS/50022/2019 - FCT, through IDMEC, under LAETApt_PT
dc.relation.publisherversionhttps://www.degruyter.com/downloadpdf/j/eng.2019.9.issue-1/eng-2019-0007/eng-2019-0007.pdfpt_PT
dc.subjectSix sigmapt_PT
dc.subjectBalanced scorecardpt_PT
dc.subjectInnovationpt_PT
dc.subjectCollaborative ecosystemspt_PT
dc.titleManagement of innovation ecosystems based on six sigma business scorecardpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage51pt_PT
oaire.citation.issue1pt_PT
oaire.citation.startPage41pt_PT
oaire.citation.titleOpen Engineeringpt_PT
oaire.citation.volume9pt_PT
person.familyNameCalado
person.familyNameAbreu
person.familyNameDias
person.givenNameJoão
person.givenNameAntónio
person.givenNameAna S M E
person.identifier370725
person.identifier1829666
person.identifier.ciencia-idB518-93E3-E7AB
person.identifier.ciencia-idF51F-F42E-3D57
person.identifier.ciencia-id0017-63BF-F44A
person.identifier.orcid0000-0001-6628-4657
person.identifier.orcid0000-0001-8839-5606
person.identifier.orcid0000-0002-6166-7170
person.identifier.ridM-4167-2013
person.identifier.ridD-3964-2014
person.identifier.scopus-author-id7006897277
person.identifier.scopus-author-id57218315486
person.identifier.scopus-author-id57197491109
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
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relation.isAuthorOfPublication2e303e99-df37-4381-bf3c-0ab7fc69703c
relation.isAuthorOfPublication73499ba3-d4ad-41e1-a660-129067f4d802
relation.isAuthorOfPublication.latestForDiscovery602b1546-f4f1-4cd5-8d29-d835d54c9bd6

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