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Effects of Total Quality Management (TQM) Dimensions on Innovation—Evidence from SMEs

2021-09Journal article Open access
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dc.contributor.authorAntunes, Marina Godinho
dc.contributor.authorMucharreira, Pedro Ribeiro
dc.contributor.authorTexeira Fernandes Justino, Maria Do Rosário
dc.contributor.authorTeixera-Quirós, Joaquín
dc.date.accessioned2021-10-09T09:59:48Z
dc.date.available2021-10-09T09:59:48Z
dc.date.issued2021-09
dc.descriptionArtigo publicado em revista científica internacionalpt_PT
dc.description.abstractThis research study aims to study and identify which dimensions of TQM have influence on and support innovation strategies within the Portuguese small and medium enterprises (SMEs), in the context of products or services’ innovation and process innovation, as well as to analyze the extent to which this relationship occurs. To examine the linkage between TQM dimensions and innovation strategies, concerning innovation products and innovation processes, a multiple linear regression analysis was chosen and an eight-predictor multiple linear regression model was proposed. The data was collected through a questionnaire sent by email. This research study allows to conclude that several dimensions of TQM, such as benchmarking, quality/conception and product design, and continuous improvement, have a significant and positive association with product innovation. Although the data analysis/measurement of the results dimension has a significant association with product innovation, this association is negative. Conversely, several TQM dimensions, such as leadership/management’s commitment, benchmarking, involvement/empowerment of employees, and continuous improvement, revealed a positive and significant association with process innovation. Our research is of crucial importance for the knowledge of Portuguese SMEs and the fundamental factors that companies must address to both improve their efficiency and be more competitive, thereby increasing profitability and ensuring financial sustainability in the medium and long term.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationAntunes, M. G., Mucharreira, P. R., Justino, M. R. T., & Texeira-Quirós, J. (2021). Effects of Total Quality Management (TQM) Dimensions on Innovation—Evidence from SMEs. Sustainability, 13(18), 10095. https://doi.org/10.3390/su131810095pt_PT
dc.identifier.doihttps://doi.org/10.3390/su131810095pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.21/13854
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherMDPIpt_PT
dc.relation.ispartofseries;18
dc.relation.publisherversionhttps://www.mdpi.com/2071-1050/13/18/10095pt_PT
dc.subjectTotal quality managementpt_PT
dc.subjectProduct innovationpt_PT
dc.subjectProcess innovationpt_PT
dc.subjectSMEspt_PT
dc.subjectContinuous improvementpt_PT
dc.subjectCustomer focuspt_PT
dc.titleEffects of Total Quality Management (TQM) Dimensions on Innovation—Evidence from SMEspt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage1pt_PT
oaire.citation.issue18pt_PT
oaire.citation.titleSustainabilitypt_PT
oaire.citation.volume13pt_PT
person.familyNameGodinho Antunes
person.familyNameRibeiro Mucharreira
person.familyNameTexeira Fernandes Justino
person.givenNameMarina
person.givenNamePedro
person.givenNameMaria do Rosário
person.identifierUosKJfUAAAAJ&hl=pt-PT
person.identifier1713364
person.identifier.ciencia-id7512-9AB0-FDF0
person.identifier.ciencia-id4E1D-9BEA-8DB4
person.identifier.ciencia-id4917-732B-5C33
person.identifier.orcid0000-0001-5363-9439
person.identifier.orcid0000-0003-0059-0576
person.identifier.orcid0000-0002-2120-4892
person.identifier.ridGQP-6967-2022
person.identifier.scopus-author-id55856106700
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
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relation.isAuthorOfPublication.latestForDiscoveryd0c41ef0-0230-47a0-a59c-8a73df611507

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