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Authors
Advisor(s)
Abstract(s)
O presente estudo visa explorar o stress e burnout nos trabalhadores do setor hoteleiro em Portugal, tendo em conta o peso do setor na economia portuguesa bem como a sua relevância.
Com o ritmo acelerado em que as pessoas vivem atualmente no seu dia-a-dia, é comum ouvir-se falar de expressões como o stress ou burnout. Vários estudos já foram publicados globalmente, demonstrando tanto as causas como as consequências desencadeadas por estes fenómenos.
Através de uma amostra de 100 trabalhadores do setor hoteleiro e recorrendo ao Partial Least Squares Structural Equation Modeling (PLS-SEM), os resultados deste estudo sugerem que as mulheres são mais propensas a sentir o stress no trabalho do que os homens, a variabilidade das tarefas está negativamente relacionada com o nível de stress e maiores níveis de stress estão associados com maior grau de burnout.
This study aims to examine stress and burnout among workers in the hotel industry in Portugal, recognizing the significant role the sector plays in the Portuguese economy. In today's fast-paced world, terms like 'stress' and 'burnout' are commonly mentioned. Numerous studies worldwide have delved into the causes and effects of these phenomena. Using a sample of 100 workers from the hotel industry and employing Partial Least Squares Structural Equation Modeling (PLS-SEM), this study's findings suggest that women are more likely than men to experience stress at work. Furthermore, a greater variety of tasks is negatively associated with stress levels, and higher levels of stress correlate with increased burnout.
This study aims to examine stress and burnout among workers in the hotel industry in Portugal, recognizing the significant role the sector plays in the Portuguese economy. In today's fast-paced world, terms like 'stress' and 'burnout' are commonly mentioned. Numerous studies worldwide have delved into the causes and effects of these phenomena. Using a sample of 100 workers from the hotel industry and employing Partial Least Squares Structural Equation Modeling (PLS-SEM), this study's findings suggest that women are more likely than men to experience stress at work. Furthermore, a greater variety of tasks is negatively associated with stress levels, and higher levels of stress correlate with increased burnout.
Description
Mestrado em Gestão e Empreendedorismo
Keywords
Stress Burnout Hotelaria Trabalhadores Hotel industry Employees
Citation
Júlio, J. (2023) Stress e burnout dos trabalhadores do setor hoteleiro em Portugal. [Dissertação de mestrado, Instituto Superior de Contabilidade e Administração de Lisboa]. Repositório Científico do Instituto Politécnico de Lisboa. http://hdl.handle.net/10400.21/17383