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Abstract(s)
As empresas e organizações cada vez mais se encontram expostas a riscos que podem ter impacto na sua sobrevivência a curto, médio e longo-prazo. Assim, é necessário que sejam capazes de efetuar uma abordagem holística ao risco e à sustentabilidade da sua cadeia de negócios. Cada vez mais as empresas e organizações procuram preparar-se para os riscos a que estão expostas, tentando mitigar, responder e recuperar a eventos inesperados com consequências a níveis económicos, sociais, ambientais, geopolíticos e tecnológicos, tentando ser mais resilientes. A norma ISO 22301 tem um papel bastante importante, para que as empresas e organizações possam planear a continuidade dos seus negócios, no que diz respeito à ocorrência de eventos disruptivos e inesperados nas suas cadeias de negócios. Durante a fase da pandemia da COVID-19 e agora mais recentemente com o conflito entre a Rússia e Ucrânia as empresas depararam-se com eventos que podem colocar em causa a sua continuidade nos seus negócios. Desta forma, foi realizado estudo que pretende fazer o levantamento, ao nível dos riscos a que as empresas e organizações estão expostas, nomeadamente a empresas do ramo automóvel, sendo um dos ramos mais afetados durante e pós-pandemia.
Companies and organizations are increasingly exposed to risks that can impact their survival in the short, medium and long term. Therefore, they need to be able to take a holistic approach to the risk and sustainability of their business chain. More and more companies and organizations seek to prepare for the risks to which they are exposed, trying to mitigate, respond and recover from unexpected events with consequences at economic, social, environmental, geopolitical and technological levels, trying to be more resilient. The standard ISO 22301 has a very important role, for companies and organizations to plan the continuity of their business, regarding the occurrence of disruptive and unexpected events in their business chains. During the phase of the COVID-19 pandemic and now more recently with the conflict between Russia and Ukraine, companies faced events that could endanger their continuity in their business. In this way, a study was carried out that aims to survey, at the level of the risks to which companies and organizations are exposed, namely to companies in the automotive industry, being one of the most affected branches during and post-pandemic
Companies and organizations are increasingly exposed to risks that can impact their survival in the short, medium and long term. Therefore, they need to be able to take a holistic approach to the risk and sustainability of their business chain. More and more companies and organizations seek to prepare for the risks to which they are exposed, trying to mitigate, respond and recover from unexpected events with consequences at economic, social, environmental, geopolitical and technological levels, trying to be more resilient. The standard ISO 22301 has a very important role, for companies and organizations to plan the continuity of their business, regarding the occurrence of disruptive and unexpected events in their business chains. During the phase of the COVID-19 pandemic and now more recently with the conflict between Russia and Ukraine, companies faced events that could endanger their continuity in their business. In this way, a study was carried out that aims to survey, at the level of the risks to which companies and organizations are exposed, namely to companies in the automotive industry, being one of the most affected branches during and post-pandemic
Description
Trabalho final de Mestrado para a obtenção de grau de Mestre em Engenharia da Qualidade e Ambiente
Keywords
Gestão da continuidade de negócios Gestão do risco Sustentabilidade Resiliência Indústria automóvel Business continuity management Risk management Sustainability Resilience Automotive industry
Citation
MANUEL, Ana Rita Correia - Gestão da continuidade de negócios, gestão do risco e sustentabilidade: estudo de caso: resiliência da indústria automóvel. Lisboa: Instituto Superior de Engenharia de Lisboa, 2022. Dissertação de Mestrado.