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- Aplicação do six sigma business scorecard na gestão de ecossistemas de inovaçãoPublication . Calado, João Manuel Ferreira; Requeijo, José; Abreu, AntónioNo atual contexto, as empresas para serem competitivas têm de desenvolver capacidades de inovação de elevado desempenho que lhes permitam responder rapidamente às necessidades do mercado. No entanto, a ausência de ferramentas e metodologias que permitam avaliar o desempenho dos projetos de inovação de uma forma integrada continua a ser um obstáculo. O artigo começa por discutir os princípios do Six Sigma e do Balanced Scorecard para a avaliação do desempenho. Em seguida, são discutidas as vantagens do Six Sigma Business Scorecard como instrumento de suporte à avaliação do desempenho em projetos de inovação. Por último, são discutidas as vantagens do desenvolvimento no contexto de um ecossistema colaborativo. In the present context, companies to be competitive must develop high-performance innovation capabilities that enable them to respond quickly to market needs. However, the lack of tools and methodologies to assess the performance of innovation projects in an integrated way remains an obstacle. The article begins by discussing the principles of Six Sigma and the Balanced Scorecard for performance evaluation. Next, the advantages of the Six Sigma Business Scorecard are discussed as a tool to support the evaluation of performance in innovation projects. Finally, the advantages of development in the context of a collaborative ecosystem are discussed.
- Management of innovation ecosystems based on six sigma business scorecardPublication . Calado, João Manuel Ferreira; Requeijo, José; Abreu, António; Dias, AnaIn the present context, companies to be competitive must develop high-performance innovation capabilities that enable them to respond quickly to market needs. However, the lack of tools and methodologies to assess the performance of innovation projects in an integrated way remains an obstacle. The paper begins by discussing the principles of Six Sigma and the Balanced Scorecard for performance evaluation. Next, the advantages of the Six Sigma Business Scorecard are discussed as a tool to support the evaluation of performance in innovation projects. Finally, the advantages of their application in the context of a collaborative ecosystem are discussed. It is illustrated that the BSC ensures that top management pays attention at any time to the specific elements of the Six Sigma implementation that are not working as planned, providing a link between strategy and quality initiatives assuring customers satisfaction in innovation projects.