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- Design of a continuous improvement model in a portuguese food industry company – a case studyPublication . Dias, Ana Sofia; Navas, Helena; Abreu, AntónioThe search for perfection forces organizations to adopt new techniques and approaches, focused on the systematic creation of innovative solutions that facilitate the processes of continuous improvement. In view of this contexto, there was an opportunity to sudy the implementation of the Lean philosophy in the production line, at a processed food organization. A continuous improvement model was designed for an organizational system, combining tools used in both TRIZ methodology and Lean philosophy. Several Lean tools are used in the model in order to support problema formulation, e.g. Brainstorming, 5 Whys, Pareto Diagram, Ishikawa Diagram, Plan-Do-Check-Act (PDCA) Cycle. And the Kano Model integrated in the proposed model allows assessing employee satisfaction at a later stage than the implementation of previously found solutions. In case the problems identified are not very complex, were resorted to the use of both TRIZ and Lean techniques, such as cause/effect databases, the 40 problem solving TRIZ principles, visual management, 55`s or line balancing. But if the problems identified are more complex, which means with an inventive issue to be solved, Matrix of Contradictions and S-Field Analysis TRIZ tools proved to be more appropriate to find the proper solution. With the case study carried out, it was noted that the proposed model proved to be very useful as a roadmap for the implementation of Lean and TRIZ tools in the continuous improvement of industrial products, services and processes should be the ways to continually minimize them in a company.
- Triz as a support methodology for new product developmentPublication . Dias, Ana; Matos, Luís; Navas, Helena; Abreu, AntónioGrowing demands and rapid changes in markets compel organizations to think more about innovation and continuous improvement. Nowadays, any growth strategy, and even its own survival in the markets, is increasingly being applied by new approaches and management methodologies. The study developed in the scope of this paper focused on the approach and interpretation of the use of the TRIZ methodology, in search of new ways of solving problems, identifying their support tools. Another concept explored and related to TRIZ is the New Product Development (NPD). The present paper aims to approach the concept of TRIZ regarding NPD and the way they are related by following innovative doctrines appealing to creativity. Within this paper and through the analysis of the different fields investigated, a diagrammatic model was proposed contemplating concepts and relations between them. In order to analyze the feasibility of the implementation of this same diagrammatic model in an industrial environment, a case study was presented in a company that uses TRIZ, and through a conclusive analysis, it is verified that the proposed model can be used as support in solving problems of an innovative and creative nature inherent to the implementation of new management processes and their improvement.