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  • The need of performance indicators for collaborative business ecosystems
    Publication . Graça, Paula; Camarinha-Matos, Luís M.
    During last decades there has been a trend to build collaboration platforms as enablers for groups of enterprises to jointly provide integrated services and products. As a result, the notion of business ecosystem is getting wider acceptance. However, a critical issue that is still open, despite some efforts in this area, is the identification of adequate performance indicators to measure and motivate sustainable collaboration. This work-in-progress addresses this concern, briefly presenting the state of the art of relevant contributing areas such as, collaborative networks, business ecosystems, enterprise performance indicators, social networks analysis, and supply chains. Complementarily, through an assessment of current gaps, the research challenges are identified and an approach for further development is proposed.
  • Performance indicators for collaborative business ecosystems - literature review and trends
    Publication . Graça, Paula; Camarinha-Matos, L. M.
    Nowadays, more and more enterprises are aware and motivated to adhere to collaborative platforms as business enablers, allowing groups of companies to improve their offer and competitiveness. As such, the concept of business ecosystem is becoming prominent. However, despite the evidences of collaboration benefits, for which some research efforts have been made, there is still a lack of Suitable performance indicators and associated metrics to assess those benefits, promoting sustainability and resilience of the members of a collaborative business ecosystem. The analysis of the literature shows that a number of contributions can be found in several research fields, such as enterprise performance indicators, collaboration benefits, value systems, supply chain collaboration, and social network analysis. The purpose of this paper is to survey these areas, highlighting their potential contributions concerning the assessment of collaborative benefits and performance. The analysis also identifies the strengths and weaknesses of current proposals regarding the establishment of adequate performance indicators for collaborative business ecosystems. (C) 2016 Elsevier Inc. All rights reserved.