Percorrer por autor "Cristina, Margarida"
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- Gestão da imagem de destino: a perceção e os fatores de atração da Área Metropolitana de Lisboa entre estudantes universitáriosPublication . Severino, Filipe Segurado; Costa, Teresa; Cristina, Margarida; Roque, Ana Gláucia; Nunes, Sandra; Santos, Zelia RaposoEste estudo explora as perceções de estudantes universitários, tanto residentes portugueses como estudantes internacionais a viver em Lisboa, relativamente às principais atrações da Área Metropolitana de Lisboa, em Portugal. Estes estudantes, ao residirem atualmente em Lisboa, representam também potenciais turistas futuros. Compreender as suas perspetivas sobre as atrações de Lisboa visa fornecer contributos que possam orientar estratégias de destinos noutras regiões. Recorrendo a uma abordagem de métodos mistos, a investigação analisa as características específicas que atraem estes estudantes para Lisboa, cidade reconhecida pelo seu rico património cultural e ambiente vibrante. Os dados foram recolhidos junto de estudantes de duas instituições de ensino superior, através de questionários interativos com conteúdos multimédia sobre a área. O estudo destaca que os marcos culturais e históricos, as condições climáticas favoráveis e o compromisso com a sustentabilidade ecológica são elementos-chave que contribuem para a atratividade. Os resultados demonstram que estas características não só atraem potenciais turistas futuros, como também permitem aos destinos potenciar os seus atributos únicos para aumentar a atratividade e enfrentar os desafios da sustentabilidade. Esta análise aprofunda a compreensão das perceções dos turistas e das qualidades dos destinos, oferecendo contributos relevantes para iniciativas de gestão e marketing de destinos orientadas para práticas de turismo sustentável.
- Perceptions and realities of Lisbon: an examination of the image of a tourist destinationPublication . Severino, Filipe Segurado; Roque, Ana Gláucia; Cristina, Margarida; Santos, Zelia Raposo; Nunes, Sandra; Costa, TeresaAbstract Destination image is related to comprising cognitive, emotional, and conative components and includes an individual's thoughts, ideas, and perceptions of a place. Images consistently coincide with the internalisation of distinct perspectives, demonstrating that people have different perceptions of the destiny. Influences include media, authority figures, music, and movies. Although the experience may not match their initial expectations, these effects form their preconceived beliefs and expectations of a trip. Accordingly, it is important to explore the trustfulness of the positioning of tourist destinations to ascertain its alignment with the expectations of tourists. Given that, Lisbon has been regarded as one of the foremost European cities in recent years, owing to its high level of accessibility and its multifaceted sensory attributes, it was deemed pertinent to investigate the perceptions of the visitors towards the city. The present study used a mixed methods approach, incorporating a multimedia component that showcases various locations in the Lisbon region with open-ended questionnaires to gather the perspectives of the tourists and a closed-ended questionnaire that inquiries about the primary factors that attract visitors to Lisbon. This analysis employed graphical representations, including word clouds and graphics to explore the identified impressions. The research revealed a robust association between cultural, historical, and aesthetic variables and the choice of travel destination. Certain visual representations highlight the imperative of pursuing sustainable and responsible development to mitigate the potential for enduring degradation. This holds significance as certain images are linked to instances of environmental and social irresponsibility. The study also revealed that History and Heritage emerged as the most significant factors that attract individuals, followed by Cultural Attractions, Weather and Climate, Gastronomy, and Panoramic Views and Landscapes. A notable perception exists regarding the insufficiency of sustainability and eco-friendly practices, underscoring the necessity for targeted sustainability endeavours to promote responsible and sustainable development of tourism destinations. Indeed, additional research on the contrast of perception and reality at the location is needed to evaluate the picture provided to visitors. However, understanding tourist-relevant areas like Lisbon is a good foundation for advertising them, allowing various stakeholders to make authentic and valuable marketing decisions.
- Sustainability, technology and co-creation: a virtuous circle for sustainable tourism in Lisbon regionPublication . Costa, Teresa; Machado, Ana Teresa; Nunes, Sandra; Santos, Zelia Raposo; Severino, Filipe Segurado; Cristina, Margarida; Roque, Ana GláuciaThis study examines the interrelationship between sustainability values, technology, and co-creation in tourism. While prior research has underscored the significance of sustainability in influencing tourist behaviour, this study reveals that sustainability values do not directly affect co-creation intentions. Instead, technology emerges as a pivotal mediating factor, bridging the gap between sustainability awareness and active participation in co-creation. Employing a sample of 401 tourists in Lisbon, the study utilises Partial Least Squares (PLS) structural equation modelling to analyse the relationships among these variables. The findings indicate that tourists with strong sustainability values perceive technology as an essential facilitator of responsible tourism. However, sustainability values alone do not significantly influence tourists’ perception of co-creation value or their intention to engage in co-creation activities. These results suggest that although sustainability-conscious tourists may endorse eco-friendly tourism, they do not necessarily engage in participatory co-creation behaviours unless technology is incorporated into the process. This finding implies that sustainability is frequently regarded as a passive commitment rather than an interactive, co-created experience. From a practical perspective, the study offers valuable insights for tourism stakeholders seeking to develop technology-driven solutions that enhance sustainable and interactive travel experiences. The findings suggest that digital platforms, artificial intelligence-powered tools, and blockchain-based transparency mechanisms can facilitate co-creation while fostering responsible tourism practices. By integrating sustainability and technological perspectives, this study contributes to theoretical advancements and provides strategic recommendations for promoting meaningful and sustainable tourism experiences in the digital era.