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Total Quality Management Implementation in Portuguese Higher Education Institutions

2018-10-29Journal article Open access
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dc.contributor.authorAntunes, Marina Godinho
dc.contributor.authorMucharreira, Pedro Ribeiro
dc.contributor.authorTexeira Fernandes Justino, Maria Do Rosário
dc.contributor.authorTexeira Quirós, Joaquín
dc.date.accessioned2018-11-13T10:30:17Z
dc.date.available2018-11-13T10:30:17Z
dc.date.issued2018-10-29
dc.descriptionArtigo em revista científica internacional com arbitragem científicapt_PT
dc.description.abstractThis research aims to study the role that the implementation of Total Quality Management (TQM) may have on organizational performance of Portuguese university and polytechnic higher education institutions, through a literature review that supports the presentation of a conceptual model proposed by the authors. This research is justified by the observation of a reality still relatively little studied at the level of higher education institutions, not only in Portugal but also in other countries, particularly about the perspective of their financial sustainability, in line with the growing relevance that quality has come to assume in these institutions. Regarding the methodology, a study of a qualitative nature is contemplated, although using quantitative techniques, being the data obtained through the application of a questionnaire elaborated by the authors to evaluate the different dimensions of the proposed conceptual model. In the treatment of quantitative data, a model of structural equations (SEM) will be used, to investigate the possible relations between the different dimensions incorporated in the model.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.3390/proceedings2211342pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.21/9023
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherMDPIpt_PT
dc.relation.ispartofseries;1342
dc.relation.publisherversionwww.mdpi.com/journal/proceedingspt_PT
dc.subjectTotal Quality Managementpt_PT
dc.subjectEducationpt_PT
dc.subjectHigher educationpt_PT
dc.subjectOrganizational performancept_PT
dc.titleTotal Quality Management Implementation in Portuguese Higher Education Institutionspt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.conferencePlaceBasileia - Suiçapt_PT
oaire.citation.issue2pt_PT
oaire.citation.titleProceedingspt_PT
person.familyNameGodinho Antunes
person.familyNameRibeiro Mucharreira
person.familyNameTexeira Fernandes Justino
person.familyNameTexeira Quirós
person.givenNameMarina
person.givenNamePedro
person.givenNameMaria do Rosário
person.givenNameJoaquín
person.identifierUosKJfUAAAAJ&hl=pt-PT
person.identifier1713364
person.identifier3507951
person.identifier.ciencia-id7512-9AB0-FDF0
person.identifier.ciencia-id4E1D-9BEA-8DB4
person.identifier.ciencia-id4917-732B-5C33
person.identifier.ciencia-id601F-79BA-3BCB
person.identifier.orcid0000-0001-5363-9439
person.identifier.orcid0000-0003-0059-0576
person.identifier.orcid0000-0002-2120-4892
person.identifier.orcid0000-0002-7693-9888
person.identifier.ridGQP-6967-2022
person.identifier.scopus-author-id55856106700
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
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relation.isAuthorOfPublication.latestForDiscoveryc2825599-132a-4093-8064-57f735485504

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