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  • The Role of TQM, innovation and internationalization strategies on the financial sustainability of higher education institutions (HEIS)
    Publication . Antunes, Marina Godinho; Mucharreira, Pedro Ribeiro; Texeira Fernandes Justino, Maria Do Rosário; Texeira Quirós, Joaquín
    This research aims to study the role that Total Quality Management (TQM), innovation and internationalization strategies may have on the financial sustainability of Portuguese higher education institutions (HEIs), through a literature review that supports the presentation of a research model proposed by the authors. This research is justified by the observation of a reality still relatively little studied at the level of higher education institutions, not only in Portugal, but also in other countries, particularly regarding the prospect of financial sustainability, in line with the growing relevance that quality and innovation strategies have been taken in these institutions. Undoubtedly, also the perspective of internationalization is something that currently HEIs cannot ignore at all if they want to be considered competitive and innovative in the academic world. Increasingly, international rankings that follow strict criteria for assessing the quality, innovation and scientific research of HEIs have assumed paramount importance in the analysis of the performance of these institutions. Education, and particularly education provided in HEIs, is a resource of enormous value for the development of any society [1-2]. The literature has demonstrated that TQM practices are a powerful tool for improving organizational learning and increasing competitive advantage [3-4]. In addition to the importance of the quality of education in HEIS, emphasized through the implementation of TQM practices, this will be more easily achieved by considering organizational learning and organizational innovation to provide better services, not only to students, but also to the whole society. Despite the importance identified in the relationship between these different dimensions, the literature has also highlighted the fact that educational institutions, despite the growing recognition of their importance, are falling short of other organizations, concerning the implementation of practices leading to a culture of total quality. Regarding the methodology, the data will be obtained through the application of a questionnaire prepared by the authors, to evaluate the different dimensions of the proposed research model. The sample will be for convenience, consisting of about 200 emails from members of the management boards of Portuguese universities and polytechnics. In the treatment of quantitative data, the use of the multiple linear regression model is considered, to investigate the possible relationships between the different dimensions incorporated in the model. According to Hair et al. [6], it is a practical statistical tool that examines the linkages between a set of independent variables with a dependent variable. In this way, we consider this statistical method the most adequate for the development of our research. In terms of discussion of results, it is intended to characterize the various dimensions of the TQM, as well as the strategies of innovation and internationalization in the institutions of university and polytechnic higher education in Portugal, seeking to understand their role and possible relations with the financial sustainability of these institutions.
  • The Relevance of Tourism in Financial Sustainability of Hotels
    Publication . Mucharreira, Pedro Ribeiro; Antunes, Marina Godinho; Abranja, Nuno; Texeira Fernandes Justino, Maria Do Rosário; Texeira Quirós, Joaquín
    tThe macroeconomic context is an extremely important factor for the growth and development of compa-nies, and for the hotel sector, being expected that the performance of hotel companies should be stronglydependent on the conditions and the macroeconomic environment where they are inserted.Using a panel data methodology, this research analyzed the growth of hotel companies, the size ofhotel companies, total number of guests in the sector, total revenues, and total income of the sector, withthe corporate indebtedness variable, given by total liabilities/total assets ratio. It is concluded that 91.5%of the average variation in the corporate indebtedness is determined by the remaining variables of thestudy, with the remaining 8.5% variation explained by other factors not specified. It is also concluded thatthere is no statistically significant difference between the values of the corporate size variable throughoutthe study, existing a negative relation between this variable and the variables corporate size, number ofguests, and tourism revenue, and a positive relation with the variables corporate growth rate and totalincome of the hospitality industry.This research provides a great contribution and enrichment of existing literature because with adetailed knowledge concerning these topics, managers’ can base their decision making on these causeand effect relationships, looking for the best decisions that will provide the highest profitability.
  • The role of personality traits of managers on the performance outcomes of higher education institutions (HEIs)
    Publication . Mucharreira, Pedro Ribeiro; Antunes, Marina Godinho; Texeira Fernandes Justino, Maria Do Rosário; Texeira Quirós, Joaquín
    This research aims to study the role that managers' personality traits have in the decision-making process and their relationship on the performance outcomes of Portuguese higher education institutions (HEIs), through a literature review that supports the presentation of a research model proposed by the authors. Nowadays, companies and their managers are increasingly pressured to achieve certain goals and levels of performance to ensure the financial sustainability of their institutions and to remain competitive in the markets. Sometimes these goals are somewhat ambitious and difficult to achieve, which means that decision-makers must have certain personality traits to show resistance and resilience in dealing with obstacles and strengthen their capacity to solve problems in the adversities that arise in the day to day business. This research proposal assumes that the personality traits of managers, namely extroversion, pleasantness, neuroticism, conscientiousness, and openness to experience, will have a relevant impact on decision making, which will be reflected in organizational performance. On the other hand, also the emotional adjustment, that is, the emotional states that the managers might develop, in relation to stress, anxiety, and depression, defined by personality traits, can also influence the way they deal with situations for decision making, also affecting institutional performance. In organizations, people experience a wide range of affective states, and this applies also to managers [1]. In several academic researches, personality traits have become a topic of great interest, especially when analyzing the relationships between the characteristics of managers and their behavior and attitudes in a professional environment. This research is justified concerning the perspective of personality traits and emotional states of managers and how these dynamics might have an influence on making decisions and their attitudes and, consequently, what kind of relationship can we find between this psychology perspective and organizational performance of HEIs. Regarding the methodology, the data will be obtained through the application of a questionnaire prepared by the authors, to evaluate the different dimensions of the proposed research model. The research will consist of the answers given by members of the management boards of Portuguese universities and polytechnics. In the treatment of quantitative data, the use of the structural equations model (SEM) is considered, to investigate the possible relationships between the different dimensions incorporated in the model. Concerning the discussion of results, it is intended to characterize the effects of personality traits of educational managers and their emotional adjustment in higher education institutions in Portugal, seeking to understand their role and possible relations with the financial sustainability and other performance outcomes of these institutions.
  • The role of personality traits of managers in leadership styles adoption, innovative strategies and organizational performance
    Publication . Godinho Antunes, Marina; Mucharreira, Pedro Ribeiro; Texeira Fernandes Justino, Maria Do Rosário; Texeira Quirós, Joaquín
    Nowadays, companies and their managers are increasingly pressured to achieve certain results and levels of performance in order to ensure the financial sustainability of their companies and to remain competitive in the markets. Sometimes these goals are somewhat ambitious and difficult to achieve, which means that decision-makers must have certain personality traits in order to show resistance in dealing with obstacles and strengthen their capacity to solve problems. This research proposal assumes that the personality traits of managers, namely extroversion, pleasantness, neuroticism, conscientiousness, and openness to experience, will have a relevant impact on decision making, which will be reflected in the company's performance. In another perspective, this research proposal also aims to analyze what characteristics of managers are underlying to the organizational behavior. More attention has been given to the study of managers' behaviors and how their attitudes and decision-making can define the achievement of the strategic objectives of organizations. Following this point of view, this research proposal links two scientific areas, namely Management and Psychology, and presents itself as an extremely innovative approach, providing a new line of research that is expected to be extremely useful for the knowledge of the performance of companies and the decision-making process. Regarding the methodology, the data will be collected through the application of a questionnaire to evaluate the different dimensions of the proposed conceptual model. In the treatment of quantitative data, a structural equations model will be used, to investigate the possible relations between the different dimensions incorporated in the model.