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- Proposal of a holistic framework to support sustainability of new product innovation processesPublication . Dias, Ana; Abreu, António; Navas, Helena V. G.; Santos, RicardoThe survival of companies in globalized and highly competitive markets, heavily depends on their ability to innovate through the creation of new products and/or services, supported by sustainable processes to prevent business failure. There are many factors regarding the interface company/stakeholders/market at all hierarchical levels, which have a major contribution to sustain innovation in processes regarding the creation of new products and services. A holistic approach of all these factors, as a whole, has not been a subject of scientific research conducting to the necessity of creating a proposal of a framework that can be integrated and systemic. Thus, this paper aims to propose a functional holistic model, which integrates the strategic, organizational and operational levels regarding market business and company interaction, as well as the set of factors to take into account to guarantee assurance that innovative processes are sustained, when new products and/or services are created or improved. Conducted through an investigation of the state of the art, by literature review, a comprehensive and integrated conceptual model was built in a deductive-inductive way. Then, the conceptual model was validated through four case studies. Finally, it was found that the conceptual framework became functional, because its applicability has beensuccessfullytestedinabusinessenvironment. Asaresult,thetooldevelopedhere,canbeuseful to measure and evaluate projects dedicated to companies that innovate in a sustainable way.
- A framework for risk assessment in collaborative networks to promote sustainable systems in innovation ecosystemsPublication . Santos, Ricardo; Abreu, António; Dias, Ana; Calado, João Manuel Ferreira; Anes, Vitor; Soares, JoséNowadays—and due to an increasingly competitive world—organizations need to collaborate in an open innovation context to be e_cient and e_ective by achieving high levels of innovation with their products and services. However, the existing resources—as well as the innovation achieved from the diversity of partners involved—brings challenges to the management; in particularly with risk management. To fulfill such needs, risk management frameworks have been created to support managers, on preventing threats with systems development, although without properly account the influence of each system component, on the entire system, as well as the subjectivity within human perception. To account for these issues, a framework supported by fuzzy logic is presented in this work, to evaluate the risk level on system development in open innovation environment. The approach robustness is assessed by using a case study, where the challenges and benefits found are discussed.