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- Robust design and statistical process control in a collaborative environmentPublication . Navas, Helena V. G.; Requeijo, José; Abreu, AntónioNowadays, enterprises in global markets have to achieve high levels of performance and competitiveness to stay “alive". In order to be competitive enterprises must develop capabilities that will enable them to respond quickly to market needs. According to several authors and as frequently mentioned by reports from practical case studies, one of the most relevant sources of competitive advantage is the involvement of enterprises in collaborative networks. However, in spite of this assumption, it is also frequently mentioned that the lack of operational tools tailored to collaborative networks is not available yet and might be an obstacle for a wider acceptance of this paradigm. In this context, the collaborative networks need new statistical tools, new approaches and concepts of quality improvement. Starting with a brief discussion about the nature and the role of some tools in order to support the development of robust design, this paper introduces some discussion about the application advantages of product design in a collaborative environment as a contribution to a future identification of methodologies, approaches that are suitable for collaborative contexts.
- Proposal of a holistic framework to support sustainability of new product innovation processesPublication . Dias, Ana; Abreu, António; Navas, Helena V. G.; Santos, RicardoThe survival of companies in globalized and highly competitive markets, heavily depends on their ability to innovate through the creation of new products and/or services, supported by sustainable processes to prevent business failure. There are many factors regarding the interface company/stakeholders/market at all hierarchical levels, which have a major contribution to sustain innovation in processes regarding the creation of new products and services. A holistic approach of all these factors, as a whole, has not been a subject of scientific research conducting to the necessity of creating a proposal of a framework that can be integrated and systemic. Thus, this paper aims to propose a functional holistic model, which integrates the strategic, organizational and operational levels regarding market business and company interaction, as well as the set of factors to take into account to guarantee assurance that innovative processes are sustained, when new products and/or services are created or improved. Conducted through an investigation of the state of the art, by literature review, a comprehensive and integrated conceptual model was built in a deductive-inductive way. Then, the conceptual model was validated through four case studies. Finally, it was found that the conceptual framework became functional, because its applicability has beensuccessfullytestedinabusinessenvironment. Asaresult,thetooldevelopedhere,canbeuseful to measure and evaluate projects dedicated to companies that innovate in a sustainable way.